Mudflap serves the $800B trucking industry, the backbone of the U.S. economy.
Our market-leading payment products help truckers save thousands of dollars on
fuel (their #1 business expense), while providing our fuel stop partners with
access to new, hard-to-reach customers. We’re a fast-growing marketplace
business looking for a new customer-obsessed teammate to join us on this
exciting journey.
As a Senior Product Manager, Payments you will be working on optimizing the
payments systems for a market-leading mobile and web based product used daily
by tens of thousands of SMB trucking companies. These customers serve as the
backbone of the U.S. economy by transporting trillions of dollars of goods
that touch every American. Successful candidates will have a history of
managing technical products from ideation to launch and then helping to grow
them into market leaders.
**Expectations (In this role, you will):**
* Drive new payment innovations for SMB trucking companies and merchants in the trucking ecosystem at Mudflap
* Own company north star metrics related to payments, with a mindset to test and learn constantly
* Drive the Go-to-Market strategy, collaborating with cross-functional partners (Product, Engineering, Marketing, Customer Support, Finance, Legal, etc) to drive results
* Partner with Engineering and foster current and potential Fintech / Partner relationships to build a world-class payments stack
* Collaborate with cross-functional teams and stakeholders to optimize payment operations
* Act as the voice of the customer when it comes to delightful payment experiences, gather direct feedback from customers, and work with internal product owners to deliver the best product experience by product area (e.g. mobile vs web apps)
* Be the subject matter expert on both external and internal payment technologies for existing and emerging money movement capabilities. Stay on top of technological and regulatory trends related to payments, and make recommendations on Mudflap’s short and long-term payment strategy
* Synthesize complex information and strategic requirements, write clear requirements, and communicate effectively to technical and non-technical business partners
* Own the end-to-end product lifecycle from ideation to launch, and be accountable for ongoing success criteria and metrics
**Experience (What we look for):**
* Expertise on payments in the US and Canada markets
* Experience guiding and influencing decisions with potential payment partners and new products
* You are the internal stakeholders' go-to for questions and discussions on payments
* You demonstrate a strategic and practical mindset in developing a payment strategy that drives short-term and long-term goals
* You foster strong relationships with key stakeholders and can comfortably engage with team members at all levels of the organization to derive actionable insights and get things done
* You can thrive in a fast-paced environment
**Perks and Benefits (What we offer):**
* A remote-first company focused on hiring the best talent
* A committed team on a mission to change a massive industry for the better
* A high bar for quality and commitment to self-improvement
* An open mind to new ideas and methodologies
* Competitive salary and benefit options
* Opportunities and support for major career growth
The salary range for this role is $160,000 - $210,000. This information
reflects a base salary range for this position based on current market data,
which may be subject to change as new market data becomes available. The
candidate's skills, experience, and other relevant factors will determine the
exact compensation. This position may also be eligible for additional
incentives such as equity awards or short-term incentives. Our benefits
include medical/dental/vision insurance, 401(k) with company match, WFH
stipend and PTO.
**Company Overview (Who we are):**
Mudflap is well-funded by top-tier venture investors, including QED, Matrix
Partners, Commerce Ventures, NFX, and 500 Startups, and our core team hails
from Disney, Uber, Procore, Google, Meta, DoorDash, Capital One, and Brex.
Here are the core values that we believe in and look for in new teammates:
* **Be Customer Obsessed:** We deeply understand customer needs and put our customers at the center of everything we do
* **Make it Count:** Act like an owner by focusing on the impact of your work
* **Find a Way:** Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
* **Sweat the Details:** We keep our standards high and achieve them by paying attention to every detail
* **Be Curious:** Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible
