_***This role is remote but residing in Canada, the U.S., or Mexico is
required***_
**About Echo AI**
Echo AI is the leading GenAI-native Conversation Intelligence platform that
helps enterprises discover hidden insights, opportunities, and risks deep
within their customer conversations. Echo AI is the first company to fully
harness the power of Large Language Models (LLMs) to review every customer
conversation and uncover hidden insights with human-level accuracy. By
distilling complex customer interactions into actionable, high-level insights
and trends, we empower businesses and their leaders to deeply understand
what’s happening at the frontlines between their teams and their customers,
enabling them to make rapid, bold decisions with total confidence.
**About the position**
We are seeking a highly skilled and motivated Software Engineer to join our
dynamic team here at Echo AI. As a Senior Software Engineer, you will be
responsible for designing, developing, and maintaining our robust and scalable
software solutions that drive our business-to-business (B2B) SaaS products.
Our engineering team comes from a variety of backgrounds and previous
experiences, an accomplishment we find pride in. We hire those who are eager
to make significant contributions to a product, have a strong desire to own
portions of our tech stack, and want to grow their skills as an engineer in
multiple areas.
**You might be a good fit if you**
* Looking for the opportunity to be a senior member of an engineering team at an fast moving early stage company
* Have a passion for Python web development
* Find pleasure in a well designed API
* Are excited by complex problems and hold yourself to a high bar
* Love building things
**What you’ll do**
* Work across multiple parts of our stack
* Scale a Python web application for a quickly growing company
* Be an integral part of product development beginning to end
* Collaborate with leadership to set engineering mission and strategy
* Sets an example of shipping high impact work with velocity, volume and quality
* Manage a coordinated response during complex production issues
* Drive security, privacy, and performance considerations in your designs and the designs of others
* Leads projects spanning multiple areas by delegating tasks and encouraging new and diverse ideas cross-functionally
**What you’ll bring**
* 5+ years experience at a growth tech company working on core features/architecture
* Expertise with Python
* Expertise with SQL
* Expertise with HTML/CSS
* Experience with React
**Nice to haves**
* Expertise with Postgres administration
* Experience with AWS
* Experience in deploying Docker containers
* Experience monitoring web application performance
* Worked in enterprise software, at a data analytics company
* Background in statistical analysis
At Echo AI, we believe diversity is critical to building a product that will
serve the needs of all of our users. Echo AI is committed to building an
environment where people of all backgrounds can do their best work. All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation, gender
identity, disability and protected veterans status or any other characteristic
protected by law.
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