**Who We Are**
Vividly is the leading modern trade promotion management (TPM) solution built
by and for the consumer packaged goods industry. From campaign creation to
deductions management and promotion measurement, we help brands manage every
element of trade spend. With our easy-to-use platform and industry-leading
experience, we pride ourselves on our ability to bring businesses to the next
level.
Not familiar with trade promotion spend? It’s a _multi-trillion dollar
problem_ ripe for disruption by an innovative SaaS startup. The average
consumer packaged goods (CPG) brand spends 20% of its topline revenue to
promote their products… but the entire industry operates on emails, PDFs, and
Excel spreadsheets!
At Vividly, we’re solving this massive problem using a modern tech stack and
exciting tactics including AI, Machine Learning, and Fintech, adding value to
everyone in the chain. Some of our customers include brands you may use and
love—Liquid Death, Amy’s, and Laird Superfoods, to name a few.
**Who You Are**
We are seeking a hardworking, bright, and energetic professional experienced
in CPG trade management to join the Customer Success team! If you're a self-
starter with an entrepreneurial spirit and technical aptitude, you'll fit
right in. This is an exciting opportunity to participate in and help shape our
customer's journey to the Cloud. We need someone who has lived on the front
lines of Small to Midsize Business (SMB) Trade, helping these companies better
understand, optimize, and analyze trade dollars.
**Your Impact**
* Develop fantastic relationships with our customers, turning them into raving fans of our software. We want our customers to know and love the Vividly product so much that it changes how they do their jobs.
* Analyze the customer’s usage and data within the platform to constantly increase the value they experience.
* Collaborate, problem-solve, and strategize with our specialists to build a rinse-and-repeat process for each customer with all the documentation, education, and deliverables they need to succeed independently.
* Act as a strategic consultant to some of the most exciting and successful SMB CPG companies out there and advocate for the customers you manage to improve our products and processes.
* Work with the sales and marketing teams to capture customer references, develop case studies, and additional marketing opportunities.
* Support Developers and Product Managers with large new features and changes to the software including testing/scoping ideas, and connecting them with clients to ensure customer feedback is engrained in future versions of the software.
* Help be the face of our brand. We want SMB TPM thought leaders who will help foster an industry-leading hub for process and strategy best practices.
**What We Look For**
* 5+ years of experience in Trade Promotion Management
* CPG Industry experience is a must
* Deductions, accruals, or general trade finance experience are preferred
* Experience with POS data management is an added bonus!
* Experience with TPM software is an added bonus!
* Technical prowess with SaaS products preferred
* Experience working in a start-up and comfortable with change
* Impeccable oral and written communication skills
* Eager to learn and fosters a desire to serve customers and create win-win partnerships
* A GSD attitude and the willingness to change processes and methods as we evolve
**Additional Information**
* A remote position that can be based anywhere in the USA
* W2 employee
* Competitive equity grant
* Unlimited PTO
* Medical, Dental, Vision
* Sharebite membership (free lunches!) with a weekly stipend
* Salary range between $100,000-$120,000
Cresicor focuses on SaaS, Enterprise Software, Consumer Goods, B2B, and
Machine Learning. Their company has offices in San Francisco. They have a
small team that's between 11-50 employees.
You can view their website at <https://cresicor.ai> or find them on
[LinkedIn](https://www.linkedin.com/company/cresicor).
