**Company Overview**
Totango + Catalyst have joined forces to build a leading customer growth
platform that helps businesses protect and grow their revenue. Built by an
experienced team of industry leaders, our software integrates with all the
tools CS teams already use to provide one centralized view of customer data.
Our modern and intuitive dashboards help CS leaders develop impactful
workflows and take the right actions to understand health, prevent churn,
increase adoption, and drive expansion.
**Position Overview**
We’re looking for a Senior Backend Engineer to join our team and build the
platform that Customer Success teams use to drive strategic growth of their
accounts and take into the boardroom. This is an exciting juncture for
Catalyst+Totango and you’ll play a key role in the features we add to support
larger and more complex customers as we expand the enterprise offering of our
product. If you’re excited to help change the way companies relate to their
customers and are passionate about building a beautiful and intuitive product
that wows users, let’s chat!
**This role is opened to remote work anywhere within Canada and the U.S.**
**What You’ll Do**
* Work closely with developers, design and product to build enterprise-ready features powering the workflows our users depend on daily.
* Design and implement high performance, reliable, and scalable systems
* Write clean, maintainable, and well-tested code
* Participate in peer code and design reviews
* Drive projects independently from technical design through completion
* Break down projects into well-defined, phased milestones
* Help identify gaps or risks in product requirements
**What You’ll Need**
* 3+ years of experience with Ruby on Rails (or a similar language) developing enterprise web applications
* A love for shipping features that delight users and deep empathy for the customer experience
* Experience in designing and building highly scalable web services and a game for anything attitude whether it’s diving into a legacy codebase or bootstrapping a new service
* Experience with PostgreSQL/MySQL, especially the ability to design queries for performance
* Demonstrated ability to communicate complex technical concepts clearly to teammates and stakeholders, regardless of their experience or technical expertise
* A track record of balancing predictable execution with producing well-tested, easy to reason about code
* Experience with Vue/React or node.js and a willingness to traverse the full stack (preferred)
* Experience with designing enterprise grade access management systems, data engineering or prompt engineering (preferred)
**Why You’ll Love Working Here!**
* We are Remote first! Do your best work where you are most comfortable.
* Highly competitive compensation package, including equity - everyone has a stake in our growth
* Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
* Unlimited PTO policy encouraging you to take the time you need - we trust you to strike the right work/life balance
* Monthly Mental Health Days and Mental Health Weeks twice per year
* Your base pay is one part of your total compensation package and is determined within a range. The base salary for this role is from $140,000.00 - $175,000.00 per year. We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.*
_Catalyst+Totango is an equal opportunity employer, meaning that we do not
discriminate based upon race, religion, national origin, gender identity, age,
sexual orientation, or any other protected class. We believe that diversity is
more than just good intentions, and we are committed to creating an inclusive
environment for all employees._