💰 $180,000 - $250,000 🌍 Seattle, Washington; undefined, New York 📅 05/24/2024
💰 $180,000 - $250,000 🌍 Seattle, Washington; undefined, New York 📅 02/26/2024
### **Who We Are**
Imprint is building a next-generation co-branded credit card company to serve
America’s great brands. Today our partners include H-E-B and Central Market.
Imprint is backed by Ribbit Capital, Kleiner Perkins, Thrive Capital, and
Affirm. We are focused on building a brilliant team who want to change
payments and who embody Imprint’s [Operating
Principles](https://www.imprint.co/operating-principles).
### **The Team**
The Financial Servicing team is composed of several senior and junior
engineers and is dedicated to developing a robust platform for scaling the
operational capacity of our credit business. We want to use tech to automate
manual intervention performed by our operators for fraud, credit underwriting,
customer support, payments and collections. You will be building and
maintaining systems and integrations that underpin Imprints existing services.
Some examples of projects undertaken by this team:
* Detecting new fraud trends and building new defenses
* Optimizing payment flow performance
* Reducing human touchpoints for support questions through IVR and/or AI based chatbot
* Enabling external collections agencies to offer flexible payment plans to better manage credit defaults
### **What You 'll Do**
As the engineering manager of this team, your responsibilities will include
but not be limited to the following:
* Technical Leadership and Oversight
* Oversee the development and maintenance of the automation platform, ensuring robustness, scalability, and reliability.
* Stay abreast of the latest technological advancements and incorporate relevant innovations to enhance the platform's capabilities.
* Collaborate with the architect to define and refine the platform's technical roadmap.
* Team Management and Development
* Lead and mentor a team of software engineers and developers, fostering a culture of technical excellence and innovation.
* Conduct regular one-on-one meetings with team members to track progress, address concerns, and support career development.
* Coordinate with HR for hiring and training new team members, ensuring a match between the team's skill set and project requirements.
* Project Management
* Plan and manage the execution of projects, ensuring timely delivery within the allocated budget.
* Utilize agile methodologies to monitor progress, facilitate daily stand-ups, and lead sprint planning sessions.
* Collaborate with cross-functional teams, including product management, finance, and compliance, to align project objectives and deliverables.
* Stakeholder Communication
* Regularly communicate with senior management and other stakeholders to report on project status, risks, and opportunities.
* Gather feedback from internal and external stakeholders to continuously improve the platform’s functionality and user experience.
* Represent the team in inter-departmental meetings, ensuring alignment with the company's overall strategic goals.
* Quality Assurance and Risk Management
* Ensure adherence to high-quality coding and documentation standards.
* Oversee the implementation of robust testing strategies to identify and mitigate risks early in the development cycle.
* Collaborate with the security engineering team to prioritize and resolve any security vulnerabilities and compliance issues related to the automation platform.
* Innovation and Continuous Improvement
* Encourage a culture of innovation within the team, promoting experimentation and learning.
* Stay informed about industry trends and competitor products to identify opportunities for platform enhancement.
* Lead efforts in streamlining processes and implementing best practices to increase efficiency and productivity.
### **What We Look For**
* 10+ years of experience in software engineering.
* 3+ years of experience leading the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
* 3+ years of proven experience in team leadership as an engineering manager.
* 3+ years of strong background in developing financial platforms, preferably with experience working with operations teams.
* Expertise in building scalable and robust data processing systems.
* Bachelor’s or Master’s degree in Computer Science.
* Excellent project management and communication skills.
* Familiarity with agile development methodologies.
* Strong sense of ownership, urgency, and drive.
### **Perks & Benefits**
* Competitive compensation and equity packages
* Leading configured work computers of your choice
* Flexible paid time off
* Fully covered, high-quality healthcare, including fully covered dependent coverage
* Additional health coverage includes access to One Medical and the option to enroll in an FSA
* 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
* An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
* Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
_Annual salary range: $180k-$250k and competitive equity package._
