[Apply
here](https://jobs.lever.co/botify/40daff84-526f-414b-87ef-5a581e1f1ba5)
Botify thrives on the success of our customers. We are looking for a
strategic, results-driven Principal Search Data Strategist (Principal SDS) to
engage and enable Botify’s customers to deploy and fully utilize the Botify
Platform to achieve their business outcomes. As a Principal Search Data
Strategist, you will contribute to the ultimate success of the Botify
customers’ onboarding experience, taking responsibility for the post-sales
lifecycle of your portfolio from onboarding to project execution. Through your
partnership, customers will derive maximum value from their investments using
Botify’s insights and recommendations, leading to project success, retention,
and renewal.
_Your impact:_
* Foster adoption of the Botify Platform throughout customer organizations
* As part of your onboarding (first six months) you will address all Support Level 1 requests (email, slack, tickets) through triage up to resolution
* Work closely with customers to coordinate their work and set-up their projects, including every advanced setting offered by the platform: log files, segmentation, HTML Extract, etc.
* Deliver dedicated trainings based on our customers’ data and industry, from basic to advanced, depending on people involved on the customer sides
* Work with your customers to build Advanced Reports to answer business objectives (including the use of API)
* Build long-term, deep relationships at all levels within our customers’ organizations
* Provide feedback to our Product Team with feature requests and product enhancements
* Work closely with our Customer Success Team to maintain exceptionally high levels of customer satisfaction
* Building a process to triage clients’ needs from basic fundamentals to advanced use cases
_Your qualifications:_
* 5+ years of experience as an in-house SEO for a medium to large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO
* You possess a strong understanding of search engines' crawling behavior and impact on traffic and revenue
* Basic to Intermediate understanding of HTML, CSS, and JS.
* You have some background in project management, preferably as an SEO Program Manager or SEO Project Manager; would be a plus
* You possess exceptional analytical, statistical, and problem solving skills
* You have strong interpersonal skills; you can work with both technical and business staff
* You are comfortable with technical concepts and adept at learning new technology applications
**About Botify**
Botify is a global and a fast-growing, VC-backed, enterprise SaaS company with
$82M in funding and over 350 employees across 7 markets: New York, Seattle,
Paris, London, Tokyo, Sydney, and Singapore, with ambitious growth plans for
2023 and beyond.
As the leader in organic search innovation, Botify is trusted by more than 500
of the world’s most visible brands, including Expedia, L'Oréal, Crate &
Barrel, Conde Nast, Groupon, Github, Carvana, FNAC Darty, and The New York
Times.
We are proud to be an equal opportunity workplace. We are committed to equal
employment opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital status,
disability, gender identity or Veteran status.
Botify focuses on SaaS, SEO, and Software. Their company has offices in New
York City, Singapore, London, Paris, and Sydney. They have a large team that's
between 201-500 employees. To date, Botify has raised $82.2M of funding; their
latest round was closed on September 2021.
You can view their website at <https://www.botify.com/> or find them on
[LinkedIn](https://www.linkedin.com/company/botify/).
