##### Job Description :
We are looking for an engineer with the expertise to install, troubleshoot,
and monitor our production networks with prior experience working with WAN and
Data Center networking technologies. While the primary focus of this role will
be network operations, you will be expected to participate, collaborate, and
contribute to long term projects alongside day-to-day tasks. And finally, you
are expected to possess experience with traditional network infrastructure
design paradigms but also are excited to learn about the next generation of
network automation and infrastructure as code!
The Team: The Cloud Infrastructure Engineering organization ensures the
continuous availability of the technologies and systems that are foundational
to athenahealth’s services. We are a close-knit geographically distributed
collection of engineers who are pushing the envelope when it comes to
deploying next generation network infrastructure. We support systems in both
the private and public clouds, are relentless in automating manual repetitive
work, and strive to provide our customers (both internal and external) with
the most robust network solutions possible.
#####
**Job Responsibilities:**
* Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Cisco, Juniper, Arista, Dell, etc...)
* Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments. Coordinating with vendors when needed.
* Deploy and troubleshooting Cisco and Juniper IPSec VPN tunnels
* Draft, update, and follow detailed knowledge articles relating to established processes and procedures.
* Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
* Research and recommend innovative (and where possible automated) approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
* Participate in a rotating 24/7 production on call schedule.
##### **Typical Qualifications:**
* Bachelor's degree or equivalent experience required.
* Experience with enterprise data center deployments of Cisco and Juniper platforms
* Fundamental understanding of TCP/IP and associated routing and switching protocols (BGP, OSPF, VLANS, EVPN, VXLAN, etc...).
* Previous experience in a production environment with exposure to additional environments and their corresponding troubleshooting methodologies. This includes web protocols/systems, and familiarity with the Linux command line and servers
* Familiarity and experience with public and private cloud environments.
* Proven ability related to multi-tasking, effective time-management, and project management.
* Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies.
* Bonus: operating knowledge of Linux, Python, BitBucket, NSX-T, Velocloud, Ansible, Saltstack Enterprise, Prometheus, Grafana, Terraform.
#####
**What can we do for you**
Along with health and financial benefits, athenistas enjoy perks specific to
each location, including commuter support, employee assistance programs,
tuition assistance, employee resource groups, and collaborative workspaces —
some offices even welcome dogs
In addition to our traditional benefits and perks, we sponsor events
throughout the year, including book clubs, external speakers, and hackathons.
And we provide athenistas with a company culture based on learning, the
support of an engaged team, and an inclusive environment where all employees
are valued.
We also encourage a better work-life balance for athenistas with our
flexibility. While we know in-office collaboration is critical to our vision,
we recognize that not all work needs to be done within an office environment,
full-time. With consistent communication and digital collaboration tools,
athenahealth enables employees to find a balance that feels fulfilling and
productive for each individual
athenahealth is committed to a policy of equal employment opportunity—that’s
why we recruit and hire applicants without regard to race, color, religion,
sex (including pregnancy), national origin, disability, age, sexual
orientation, veteran status, genetic information, gender identity, gender
expression, or any other factor prohibited by law. We’re happy to provide a
reasonable accommodation, for those with a disability, to complete any part of
the application process. If you are unable to access or use this online
application process and need an alternative method for applying, please
contact us at
**taoperations@athenahealth.com**
