**What You’ll Do:**
As the sole (“founding”) Product leader at Brightloom, you will be a key
leader in envisioning and achieving Brightloom’s successful future. You will
partner closely with key leaders and the executive team to envision, vet,
drive, and deliver Brightloom’s product roadmap. You’ll partner with
engineering and data science teams on the development of an innovative, high
performance, scalable, and extensible software platform for Brightloom’s
restaurant brands that leverages data and machine learning to generate
insights and drive personalization for their guests. This platform and set of
capabilities is at the heart of Brightloom’s mission to transform the customer
experience and enable business growth on behalf of our brands at a global
scale.
**About You:**
*
Bachelor’s degree or equivalent experience.
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8+ years of software product management experience; preferably within a
product team, professional services firm or similar environment.
*
Orchestrating the collaboration of external stakeholders and cross-functional
teams, including data science, software engineering, and design is second
nature to you
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You are proven in leading product strategy, maintaining roadmaps, articulating
requirements, delivering customer-facing experiences, and managing product
tradeoffs
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You operate independently while proactively identifying roadblocks and
engaging leaders for help.
*
You can lead a technical and executive team through the creation and delivery
of a product vision, strategy, and long-term roadmap.
*
You have developed technical requirements for marketing technology and/or
analytics features/products.
*
You’re a valuable contributor to engineering discussions around technology
decisions and product tradeoffs
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Strong critical thinking skills and analytical/quantitative skills, including
proficiency pulling, manipulating, and analyzing data using SQL, spreadsheets,
etc
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Strong verbal and written communication skills. Able to concisely communicate
with and influence stakeholders, engineers, partner teams, and executives
*
You thrive on the opportunity and adrenaline rush of a fast paced startup
where ambiguity and frequent change of a nimble, adaptive business prevail
**Bonus Points:**
*
You have built software products for the restaurant industry
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Understanding of data science, applied predictive models, and machine learning
systems
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Background in software architecture/design and software/systems engineering
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Experience using digital marketing technologies like CRMs, CDPs, Campaign
Management, and/or digital analytics to generate business results
**About us:**
Brightloom is a VC and Starbucks-backed Saas startup built on the foundation
of the ground-breaking customer engagement strategies first developed at
Starbucks and proved to be the gold-standard in the industry. Leveraging that
IP and expertise, Brightloom has developed the most effective restaurant
customer segmentation engine on the market and is building a robust platform
to enable restaurant brands to make better, data-science-driven and AI-
assisted decisions to grow their business. Brightloom’s technology is used to
drive growth strategy and customer engagement with global and national brands,
as well as a growing number of local and regional brands. With Brightloom,
restaurant operators from your neighborhood favorites to world-renowned brands
are empowered to make sense of their data and elevate their strategy like
never before.
**What We Offer:**
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Fun, creative and collaborative remote work environment
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Competitive pay and equity/stock options
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Health, Dental & Vision Insurance Coverage
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Life Insurance, Short-Term Disability, Long-Term Disability
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Phone/Internet Reimbursement
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Home Office Refresh Reimbursement
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Employee Assistance Program
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Flexible Spending Account & Health Savings Account
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Flexible Time Off + 14 paid company holidays
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401(k)
Brightloom is an Equal Employment Opportunity Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, national origin, sexual orientation, gender identity,
disability and protected veterans status or any other characteristic protected
by law.
Brightloom focuses on Industrial Automation, Software, and Food Tech. Their
company has offices in San Francisco. They have a mid-size team that's between
51-200 employees.
You can view their website at <https://brightloom.com/> or find them on
[LinkedIn](https://www.linkedin.com/company/brightloom).
