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Head of Customer Success

💰 $150,000 - $230,000 📅 02/09/2024

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Founding Software Engineer

📅 06/10/2023

Partnerships Lead

💰 $200 - $2 📅 06/24/2024

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Job Description

Our mission at [Halo](https://www.halo.science/) is to move science forward.
One of Fast Company’s 2021 “World Changing Ideas,” Halo’s platform connects
scientists directly with companies to bring new innovations to the world. We
work with the R&D teams at global, iconic companies – including Bayer, P&G and
PepsiCo – on topics ranging from sustainability to human health. Since going
live in January 2020, more than 9,000 scientists from 100+ countries have
joined. We are venture-backed by Asymmetric Capital, Village Global,
Lightbank, Marketplace Capital, Anne Wojcicki (CEO of 23&Me), Lenny
Rachitsky’s Air Angels (Airbnb angel group) and other top-tier investors.

[Learn about our new partnership with the
NSF](https://new.nsf.gov/tip/updates/nsf-halo-pilot)

[Read our reviews on Glassdoor](https://www.glassdoor.com/Reviews/Halo-
Reviews-E3539283.htm?filter.iso3Language=eng)

Halo is looking for a Partnerships Lead to manage, engage and expand its
global network of ecosystem partners - universities, accelerators,
associations, etc. - and help shape new product features based on their unique
needs and interests. Central to this role, you will serve as the program
director on a $1.2M initiative funded by the National Science Foundation (NSF)
focused on connecting industry partners with researchers at Emerging Research
Institutes (ERIs)—universities that receive less than $50 million in federal
funding and lack robust tech transfer or corporate relations infrastructure.
Your primary role as the program director will be to foster relationships with
ERIs, understand their unique challenges, manage the development of product
features to address these challenges, and promote the use of the Halo platform
among their administrators and faculty.

**What you’ll do:**

* Develop a comprehensive strategy to achieve project goals and regularly report to internal stakeholders on progress
* Act as the primary liaison to the NSF, providing quarterly updates and ensuring compliance with grant requirements
* Conduct qualitative research (alongside Design) with ERIs to gain a deep understanding of their unique needs and challenges and how Halo can address them
* Act as a bridge between university admins and the product team, representing their voice to inform and prioritize product improvements, feature requests and new offerings.
* Enlist influential stakeholders at ERIs to promote Halo among their faculty, encourage new registrations and drive repeat engagement on the platform
* Collaborate with ERI admins to develop pages on Halo that accurately represent their university’s key strengths and capabilities, making them searchable and discoverable by industry
* Work with Marketing and partner organizations (e.g. professional associations, trade groups, accelerators) to co-create thought leadership events, webinars, and other outreach activities targeting ERI admins, researchers and industry
* Work with Design to create educational materials—case studies, one-pagers, presentations—that can be used to communicate a compelling story about the value and benefits actively participating in the program
* Establish clear KPIs and metrics to track activation and engagement among individual ERIs
* Document early learnings to create a repeatable playbook for onboarding and activating new ERIs that can be quickly adopted and scaled
* Attend relevant industry events, conferences and universities to nurture relationships and heighten Halo’s visibility in the space
* Create and manage an advisory board of key leaders across academia and industry

**Who you are:**

* You have 7+ years of experience in program management, partnerships, business development or economic development
* You understand how universities operate, and the specific functions of research development, corporate relations and tech transfer
* You have worked in both large bureaucrat organizations and fast-moving startups. You can navigate the former but prefer working in the latter.
* You have experiencing launching a new initiative or building something from scratch
* You are a project management pro, known for your organization, attention to detail, and respect for deadlines
* You can work cross-functionally with teams in product, marketing, sales, customer success and business operations
* You are a skilled verbal and written communicator and hold your own in a room with senior stakeholders
* You have a bias for action and thrive in an unpredictable, fast-paced work environment
* You are passionate about our mission to “move science forward”
* You take your work seriously but don’t take yourself too seriously. While technically a job, this shouldn’t feel like work because you're inspired by the mission and energized by the challenge

**What we offer:**

* **Share in the upside**. Early employees have an outsized impact on a startup’s success. It’s only fair that you receive meaningful equity in return.
* **Donate to research**. Make a donation to scientific research you care about and we’ll match your donation dollar-for-dollar.
* **Volunteer for research**. Participate in a research study through ResearchMatch, a nonprofit funded by the NIH, and get a $200 bonus check.
* **Stay healthy**. We don’t ever want your health to be a source of stress and offer top-of-the-line medical, dental, and vision benefits.
* **Escape for the Winter**. From December to March, Halo will fly you anywhere in the country to escape the cold and get some Vitamin D.