SUPERHUMN is a cutting edge food tech company developing alternative proteins
that have the best flavor and texture that satisfy the most hardcore
carnivore.
We've developed delicious plant-based meats made from upcycled mushroom
without gluten, soy, GMO, and preservatives.
We're dedicated to expanding market access with the most affordable
alternative proteins on the market. Our low COGS and production process
enables us to undercut major competitors and achieve price parity with meat.
The key barrier to mass adoption is currently price. We are priced 20-40%
lower than competitors, enabling a larger, mainstream consumer base. Current
options are often too price prohibitive for lower income consumers, but for
plant-based foods to be truly accessible and widely adopted, price reduction
is necessary.
We're hiring a super organized, efficient, and tech savvy Director of
Operations
An E-commerce Director of Operations typically oversees the daily operations
of an online retail company, ensuring that all aspects of the business
function smoothly and efficiently. Here are key elements typically included in
the job description:
1. Operations Management: Oversee the day-to-day operations of the e-commerce business. This includes managing logistics, supply chain processes, inventory management, shipping, and fulfillment. Ensure systems and processes are optimized to meet business goals.
2. Strategic Planning: Develop and implement strategic plans to improve productivity, quality, and efficiency of operations. Collaborate with other department heads to align operations with broader corporate strategies.
3. Team Leadership: Lead and manage operations teams, including warehousing, logistics, customer service, and sometimes IT support. Responsible for hiring, training, and performance evaluations.
4. Technology Integration: Work closely with IT and technical teams to ensure the e-commerce platform runs effectively and integrates seamlessly with other business systems. Drive automation and the use of advanced analytics to improve operational processes.
5. Budget Management: Prepare and manage the operations budget, making sure that all operational areas are cost-effective and within financial constraints.
6. Customer Experience: Ensure a high-quality customer experience from the point of order to delivery. Address any issues that may impact customer satisfaction and retention.
7. Vendor and Partner Relations: Negotiate and manage relationships with vendors, suppliers, and third-party service providers. Ensure contracts are favorable and that partners meet the required standards and timelines.
8. Compliance and Risk Management: Monitor operations to ensure compliance with legal, regulatory, and safety standards. Oversee risk management procedures related to e-commerce activities.
9. Analytics and Reporting: Analyze various data points relating to business operations. Use insights gained to improve processes and present regular reports to senior management on performance and strategic direction.
10. Innovation: Stay informed of new trends and technologies in e-commerce and operations management. Implement innovative solutions that can enhance business operations and customer engagement.
SUPERHUMN does not discriminate on the basis of race, color, religion, sex,
sexual orientation, gender identity or expression, national origin, age,
disability, veteran status, marital status, or based on an individual's status
in any group or class protected by applicable federal, state or local law. We
encourage applications from minorities, women, the disabled, protected
veterans, formerly incarcerated, and all other qualified applicants.
5+ years of relevant Operations Management experience within the CPG Food
industry.
Leadership and teambuilding skills
Competitive pay plus generous bonuses and potential for equity grants based on
performance
Health Stipend
Great benefits
