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Director, Customer Success (Individual Contributor)

💰 $165,000 - $180,000 📅 12/29/2023

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Machine Learning Implementation Engineer

💰 $200 - $113,000 📅 07/17/2024

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Job Description

**Position Overview:**

As our customer base continues to grow with the excitement around our product,
we're looking to expand! Come join our Machine Learning Implementation
Engineering team of creative technical experts who collaborate with customers
to ensure their success with OfferFit!

**In particular, you will:**

* Collaborate with customer Analytics/BI teams and OfferFit colleagues on implementations (use case definition, data integration, pipeline and ML model configuration, etc.)
* Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
* Work closely with the ML pipeline development team to improve self-learning (reinforcement learning) algorithms
* Participate in determining OfferFit’s product strategy and roadmap
* Oversee the continuous support OfferFit provides customers to ensure their success

**Technical Landscape:**

* Data Science/Back End: Python (Pandas, TF, FastAPI, Great Expectations), SQL
* Web (not required for this role): JavaScript (Vue, Node.js), HTML, CSS
* Architecture/DevOps: Kubernetes, Airflow, Terraform, GCP
* Well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

**Why is it great:**

**No toy datasets in notebooks — we’re implementing AI pipelines in production
at scale!**

1. Be the face of the company, working alongside our customers to help them succeed.
2. Learn tons about data architecture, data science, and self-learning AI.
3. Work in a team that not only talks the talk of development best practices, but walks the walk — unit & integration tests, modular design, CI/CD, pair programming, code reviews — the works.
4. Join OfferFit’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.

**Who’s a Fit:**

* **Exceptional coder** : you write clean, object-oriented code; you care about good design and terse, testable APIs
* **Tinkerer** : you regularly explore and learn new technologies and methods
* **Entrepreneurial** : you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
* **Structured and organized** : you can structure a plan, align stakeholders, and see it through to execution
* **Clear communicator** : you are able to express yourself clearly and persuasively, both in writing and verbally

The base salary range for this position in the United States is
$113,000-$165,000 per year, plus eligibility for additional bonus ranging
$12,000-$17,000; Eligibility for an additional end of year performance bonus,
commissions (when applicable) and/or equity options may be provided as part of
the compensation package, in addition to a full range of medical, financial,
and/or other benefits, depending on the position offered. Applicants should
apply via OfferFit’s internal or external careers site.

**OfferFit Benefits and Perks:**

* Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
* 100% remote work environment with flexible hours
* Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
* Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health “barometer” meetings)
* Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
* Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
* Competitive benefits (major medical, vision, dental and LTD) and 401K matching program