**Please apply on[www.medic.org/careers](http://www.medic.org/careers) or on
[this link](https://https://medic.pinpointhq.com/en/jobs/37142) to be
considered.Thank you!**
This is an opportunity to work within a cross functional team geared toward
building a thriving community of practice. The Developer Advocate will spend
most of their time ensuring the success of App Developers in developing and
deploying CHT applications. The Developer Advocate will translate new product
features into benefits and new knowledge for App Developers. It will involve
talking to hands-on developers and engineers, so you need to be able to speak
their language.
The Developer Advocate will work closely with the Head of Community and the
App Services team. This role will report to the Head of Community. The
Developer Advocate will be remote, preferably based in one of our key
geographies (East Africa, West Africa, or Nepal).
**Key Responsibilities**
Actively engage with CHT app developers in the CHT community and at Medic -
through surveys, community calls, and other channels - to identify
improvements that will make it easier to build CHT applications.
Educate app developers on new CHT features and support them in effectively
applying the features to CHT deployments.
Following up and investigating on questions asked on product, and technical
support categories on CHT forum.
Investigate bug reports on the CHT forum and raise them as issues on the
appropriate GitHub repositories. Follow up and close the loop on all bugs
reported on the CHT forum.
Identify gaps in documentation and resources for app developers and work with
the App Services team and Product teammates to create, update and maintain
documentation (reference guides, how-to guides, tutorials, and feature
documentation).
Reviewing CHT docs pull requests on GitHub from CHT app builders, service
designers, product designers, and software developers.
Organize training resources, documentation, and videos to make them intuitive
and easy to use and follow.
Document app developers’ experiences and stories from the community to share
with the rest of the community and inform the evolution and growth of the CHT
community of practice.
Build CHT sample and reference applications that serve as a starting point for
CHT community app developers.
Present CHT changes for app developers on community video calls to encourage
adoption.
Ensure that a technical person can approach the CHT and have a smooth
experience going from first-encounter through app deployment and enhancement.
**Skills Knowledge and Expertise**
Excellent communication skills with the ability to present ideas clearly and
concisely.
Technical background with experience in developing software or mobile
applications.
Experience contributing to open source projects or being part of an open
source community.
Experience with agile methodologies and tools.
Comfort with ambiguity and continued role evolution based on needs of the
community.
* _Additional Skills: *_
Enjoy working with people and helping them resolve issues and challenges.
Ability to adapt to an evolving community strategy and quickly spot
opportunities that come with it.
Ability to travel internationally and domestically as needed when it is safe
to do so.
Ability to work well with different roles and communicate ideas across
different teams effectively.
Ability to rally teammates to collaborate on tasks and deliver in a timely
manner.
**Why Medic?
Purpose & Impact**
Ability to create and see real impact in your work
Freedom to take initiative and innovate, bonus of an agile, small team
Work for a globally awarded social enterprise recognized for developing a
solution that can create global systems change in the health sector
** The Team**
Work with a value and mission driven team that is consistently described as
warm, incredibly kind and supportive
Exposure to a diverse team: over 15 different nationalities
Opportunities for global travel: all team meet-up + functional team meet-up +
field visits
** Work/Life & Growth**
Generous leave time: vacation, maternity/paternity, bereavement, & sick days
Professional development funds & opportunities + 5 days off for prof dev
Flexible, remote schedules
**About Medic**
Medic is a 501(c)(3) nonprofit organization founded in 2010 to advance health
and human flourishing with and for the hardest-to-reach communities. We
envision a more just world in which health workers are supported as they
provide care for their neighbors, universal health coverage is a reality, and
health is a secured human right. Practically, we have advanced our mission by
building, implementing, and supporting open-source digital tools that support
Community Health Workers, managers, and facility-based health workers. Along
with our partners, we build and apply software that helps health workers
deliver high-quality, equitable care in redesigned health systems. Our team
and partners support more than 28,000 frontline health workers caring for an
estimated 15 million people in 18 countries across Africa and Asia.
Each member of our team was drawn to this mission and emboldened by a vision
of global health equity. Our diversity of skills and experiences helps us
tackle complex challenges – we look forward to hearing from you and exploring
ways to work together.
* * *
Medic Mobile focuses on Health Care Information Technology, Mobile Health, Non
Profit, and Mobile Technology. Their company has offices in San Francisco.
They have a mid-size team that's between 51-200 employees.
You can view their website at <https://medic.org/>