### **Why you should join us**
Tandem is a generational opportunity to rethink how we bring new therapies to
market, and our path to doing so is significantly de-risked – we have:
* **Exponential organic growth:** We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every week and is doubling physician user count every month. We will reach millions by 2025.
* **An AI-first business model:** Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
* **Top tier investors:** With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, and Bain Capital Ventures) to build an exceptional team of engineers and operators.
**Our number one problem is scaling to meet demand**. We are looking for
individuals who are high horsepower, high throughput, and hyper resourceful to
help us increase capacity and grow. We move fast and need to move faster.
### **About the role**
What we’re doing is super complex, both in terms of business context and the
tech required. It requires understanding the intricacies of health insurance
rules, archaic healthcare systems, and what makes experiences effective for
patients, providers, and pharmacies. As our first full-time Designer, you'll
both help build our product **and** lead the development of a brand and online
presence that communicates what we do.
This role will require you to develop a deep understanding of our users' needs
and feel comfortable operating independently. You’ll own all aspects of design
and help define our roadmap and timelines for individual projects, across both
product and brand. That said, we are big believers in collaborative problem
solving – while you will be responsible for delivering on high-priority
projects, you will work together with the rest of the early team to build
context and make decisions.
### **If you join, you will:**
* Become an expert in the world of medicine, ranging from how health insurance claims work to how pharmaceutical companies launch new drugs
* Lead user research to ensure we deeply understand our users' needs and pain points
* Collaborate with the rest of our team and CEO to define our product roadmap as we balance supporting patients with building a long-term profitable business
* Own the development and maintenance of our brand, including both visuals and messaging
* Scope and spearhead design projects – this means establishing design systems, building out both low- and high-fidelity designs, prototyping, and supporting launches, for:
### **We’ll be most excited if you:**
* Have experience working full-time as a software product designer
* Have experience designing 1) data-rich UX with complex interactions and 2) interactive web experiences
* Know how to operate independently when dealing with ambiguous problems
* Are pragmatic and can see the bigger picture
* Are high output and bias towards action
This is a list of ideal qualifications for this position. If you don't meet
every single one of them, you should still consider applying! We’re excited to
work with people from underrepresented backgrounds, and we encourage people
from all backgrounds to apply.
### **Working with us**
Tandem is based in New York, with our full team working out of a beautiful and
spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that
everyone is super competent and operates in line with our principles:
* **Commit to audacity.** "Whether you think you can, or you think you can't – you're right.”
* **Do the math.** Be rigorous, assume nothing.
* **Find the shortest path.** Use hacks, favors, and backdoors. Only take a longer road on purpose.
* **Spit it out.** Be direct, invite critique, avoid equivocation – we want right answers.
* **Be demanding and supportive.** Expect excellence from everyone and offer help to achieve it.
* **Do what it takes to be number 1.** We work hard to make sure we win.
**We provide competitive compensation with meaningful equity.** Everyone who
joins early will be a major contributor to our success, and we reflect this
through ownership and pay.
**We also provide rich benefits to ensure you can focus on creating impact:**
* Fully covered medical, vision, and dental insurance.
* Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
* Unlimited paid time off (PTO) and 16 weeks of parental leave.
* 401K plan setup, FSA option, commuter benefits, and DashPass.
* Lunch at the office every day and Dinner at the office after 7 pm.
_Our salary ranges are based on paying competitively for our company’s size
and industry, and are one part of the total compensation package that also
includes equity, benefits, and other opportunities at Tandem. Individual pay
decisions are ultimately based on a number of factors, including
qualifications for the role, experience level, skillset, geography, and
balancing internal equity._
