C3 AI is seeking highly skilled individuals with experience managing the
creation and development of complex enterprise AI solutions, and a track
record of driving tangible business value and outcomes for customers as a
trusted advisor. Expertise and experience in business consulting, the full
software development lifecycle, enterprise software, AI/ML, cloud deployments
and data integration are required in addition to domain experience in one or
more of the following industries: Manufacturing, Aerospace and Defense, Oil &
Gas, Financial Services, Life Sciences, Healthcare, Telecommunications, and
High Tech.
The AI Engagement Manager / Senior AI Engagement Manager collaborates with
executive stakeholders to define use cases, transform them into
specifications, leads solution configuration and deployment at scale, drives
adoption and ensures realization of business value.
The AI Engagement Manager / Senior AI Engagement Manager also works across
internal and external teams to identify product opportunities, expands C3 AI
solutions within customers’ organizations and influences the C3 AI product
roadmap. This position requires a combination of skills including strategy
consulting, product management, project management, facilitation/problem
solving, stakeholder management, and proficiency in AI/ML methods.
**_We are hiring delivery managers in New York, NY and Atlanta, GA_**
**Responsibilities:**
Successful candidates will oversee the entire solution life cycle and will own
the following activities:
* Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements and specifications.
* Turn business requirements into AI application features and capabilities, map use cases to granular team tasks and produce detailed project work plans.
* Lead solution development with a team of engineers, architects, data scientists, product managers, QA and DevOps to deliver successful deployments.
* Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items.
* Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations.
* Quantify and track value metrics that can be realized from C3 AI solutions.
* Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
* Develop high quality and polished internal and external communications to influence customer and C3 AI success.
* Communicate effectively and proactively with customers to build trusted relationships.
* Travel to customer sites (20% average)
**Qualifications:**
* Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field; Advanced Engineering degree or MBA preferred.
* Minimum of 6 -10 years business consulting and product or delivery management experience with enterprise SaaS solutions.
* Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering.
* Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role.
* Strong customer orientation with a drive to build intimacy with users and their organizations’ needs.
* Data-driven, analytically oriented, with a commitment to process improvement.
* Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas.
* Excellent presentation and written communication skills with keen attention to detail.
**Candidates must be authorized to work in the United States without the need
for current or future company sponsorship.**
