Job Description: The role of the Account Executive is an integral part of the
success of the initiative and the overall satisfaction of each active
supporter of the initiative receiving client benefits and each potential
active supporter. The Account Executive's job will be to reach out to assigned
prospective active supporters who have shown interest in joining the
initiative through completing the initial active supporter/client intake form
to assist them in the onboarding process. The Account Executive role will also
include some administrative, research tasks, team onboarding support roles,
and various assigned tasks.
Responsibilities:
* Serve as the main day-to-day contact for enrolling and completing the onboarding for your assigned potential supporters that have expressed a desire to join the Community Enrichment and Stop the Violence Initiative through connecting their identified needs to our services while building trust and rapport
* Must be comfortable making outbound calls, the majority of this role will be over the phone and on the computer
* Connect with potential supporters using phone, email, and text about the services of the initiative and the many active supporter benefits of the Community Enrichment and Stop the Violence Initiative
* Handle assigned potential active supporter inquiries
* Respond to your assigned leads and close on them
* Must be able to identify and understand the potential supporter’s pain points that are stopping them from becoming an active supporter and offer solutions
* Possess the ability to connect with a variety of personalities over the phone
* Tailor sales presentations to suit the potential supporter’s needs and highlight specific benefits of our services
* Solid phone skills; ability to set and close appointments over the phone
* Utilize the CRM system + Team member folder to create and maintain computerized records of each client interaction; establish and maintain each log, file, and record keeping within the system or systems
* Energetic and pumped about what we are doing with the ability to communicate value to prospects
* Meet reporting requirements and accountability guidelines in an honest and timely manner
* Work cross functionally with team members including other Client Specialists/Account Executives, onboarding team members, service implementation team members, and other internal support functions
* Help build sustainable relationships and trust with potential active supporters through open and interactive communication
* Identify and assess potential client’s needs while matching their needs with the optimal services offered by the initiative
* Handle potential active supporter concerns, provide appropriate solutions and alternatives within set time frames; follow up to ensure resolution
* Assist with onboarding new active supporters and providing support services for other roles as needed
* Meet daily call goals and active supporter onboarding goals
* Document best practices for success
* Participate in proactive team efforts to achieve departmental and overall goals Qualifications & Experience:
* Outgoing, with a dynamic personality
* Must be confident and well-spoken with a business acumen
* Resourceful team player and a positive “can-do” attitude
* Great verbal skills and written communication skills
* Must have a Strong work ethic and be a self-starter who works well under pressure
* Goal-oriented, with a persuasive personality
* Must have a can-do sales attitude
* Must be ambitious with a Go-Getter attitude who wants to serve and add value
* Excellent critical thinking skills
* Empathic and compassionate communication skills
* Fun, enthusiastic, with the ability to connect over the phone
* Call Center and telesales experience is a plus but not a requirement
* Ability to establish positive rapport with potential clients and clients over the phone
* Sales closing skills preferred but not a requirement
* Highly reliable, organized, responsible and committed with a strong attention to detail
* Ability to maintain speed and accuracy in data entry
* Ability to interact with and understand people of various social, cultural, economic, and education backgrounds
* Honesty and great integrity with the ability to meet deadlines
* Excellent communication, interpersonal, and leadership skills
* Ability to take initiative and to manage multiple step processes; and ability to work independently
* Excellent decision making and problem solving skills
Education:
Minimum HS Diploma or equivalent(Required)
Job Types: Full-time, Part-time
Salary: $54,860.00 - $87,360.00 per year
Pay Schedule includes both Base Pay + Commission = Minimum and Maximum
Compensation
Benefits:
* Flexible schedule
* Paid training
* Profit sharing
* Work from home
Schedule:
* Monday to Friday
* On call
* Weekends as needed
Supplemental pay types:
* Bonus pay
* Commission pay
Work Location: Remote
Vision Investments Group focuses on Financial Services, Consulting, and
Lifestyle. Their company has offices in Tampa, Jacksonville, and Remote. They
have a small team that's between 1-10 employees.
You can view their website at <https://visioninvestmentsgroupllc.com>
