**Title:** Principal Product Manager, E-Commerce
**Team:** Product Management
**Job Type** :Permanent / Full Time
**Location** : San Francisco, CA or Remote
### **Company Overview:**
Zenni pioneered the online eyewear industry in 2003 with a mission to make
prescription eyewear affordable and accessible to everyone. Based in Marin
County, California, Zenni offers men, women, and children the freedom to
express their style and individuality through high-quality prescription and
protective eyewear curated with a sense of fashion and an incredible
selection. With over 50 million frames sold worldwide, a pair of Zenni’s is
owned in every country across the globe. Zenni is proud to be the Official
Eyewear Partner of the Boston Red Sox, Chicago Bulls, and San Francisco 49ers.
For more information, visit [www.zenni.com](http://www.zenni.com) or connect
on Facebook, Twitter, Instagram, or Pinterest.
### Position Overview:
We are seeking a highly motivated and experienced Principal Product Manager to
lead the development and execution of our e-commerce strategy. As a key member
of the technology team, you will be responsible for defining and delivering
the product strategy and roadmap for our e-commerce site, ensuring alignment
with business goals and delivering a world-class user experience for our site
customers. This will include owning product feature prioritization and making
decisions that will optimize towards growing revenue and improving customer
experience. You will create hypotheses for extending the platform's
capabilities, validate hypotheses via testing, analysis, and research, and
iterate from MVP to more extensible versions. You will define requirements,
measure key results, track experiments, and frequently roll out new features.
You will be data-driven and make decisions accordingly.
You will work closely with cross-functional teams, including design,
engineering, marketing, and customer support, to bring products to market and
drive growth. Your goals will not be easy to achieve; they should inspire and
motivate the team to think big. You will be driving significant business
impact and will be compensated for that.
You understand how product teams work, are comfortable with a fast pace, and
manage many concurrent efforts. You have experience working with a large
cross-functional team. Most of all, you love solving hard technical, product,
and people challenges to make a difference in the lives of other people.
You are expected to drive forward workstreams and initiatives with minimal
guidance. You are a strategic thinker, able to communicate effectively up to
team leaders & Directors; understanding when, and to whom communications are
required. This requires practicing clear, succinct top-down communication that
provides your leadership with clear direction on decisions required so issues
are framed appropriately to the audience’s point of view.
You will enjoy a casual work environment, flexible hours, and great
compensation and benefits. You will wear many hats and constantly learn new
things on the job. You will be surrounded by smart, dedicated, and nice
people. You will be proud of the company's mission and your product's impact.
### What we want you to own in this role:
* Lead the development of the e-commerce site strategy and product roadmap, consistently evaluating opportunities for improvement and growth, while ensuring alignment with company objectivesCollaborate with cross-functional teams to define and prioritize product features, balancing customer needs with technical feasibility and business goals
* Make creative and data informed recommendations, aligned with company strategy, to improve customer experience
* Move fast and shift constantly - measure results, then iterate based on learnings
* Develop detailed product requirements, business cases, and product launch plans
* Work closely with engineering and design teams to ensure the successful delivery of high-quality products
* Conduct regular user testing to validate product concepts and validate product-market fit
* Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
* Define and track key performance metrics to measure product success and drive continuous improvement
* Communicate product vision and progress to senior leadership and other stakeholders
* Stay up-to-date with the latest web technologies, industry trends, and user behaviors to inform product strategy and development.
### The ideal candidate would possess:
* Bachelor's degree in a related field (Computer Science, Business Administration, Marketing, etc.)
* 6+ years of experience in product management, with a strong focus on e-commerce products
* Proven track record of delivering successful e-commerce products, from concept to launch
* Data analysis proficiency and experience using data to inform product decisions
* An entrepreneurial spirit based in a passion for learning
* Excellent written and verbal communication skills, with the ability to communicate complex ideas and technical concepts to both technical and non-technical audiences
* A strong sense of ownership with the ability to work collaboratively and effectively with cross-functional teams, including engineering, design, marketing, and data analytics
* Ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment
* Strong problem-solving skills and a customer-focused approach to product development
* 7+ years of tech industry experience - e.g., Software as a Service, AdTech, MarTech, or HR Tech
* Highly proficient user of spreadsheet and data analysis software (e.g.Confluence, Slack, Jira, Looker, Similarweb, ContentSquare)
