##### Job Description :
Verizon is one of the world's leading providers of technology and
communications services, transforming the way we connect across the globe.
We're a diverse network of people driven by our shared ambition to shape a
better future. Here, we have the ability to learn and grow at the speed of
technology, and the space to create within every role. Together, we are moving
the world forward - and you can too. Dream it. Build it. Do it here.
##### **What you’ll be doing:**
Join Verizon as we leverage our existing networks with automation and turn-of-
the-century infrastructure. We are building opportunities within Verizon for
career growth, network growth, technology growth, and the opportunity to
impact how our next generation technology supplies the world!
The Global Network Operations team is seeking a motivated team member to join
our organization. Our team prides itself on keeping customers all over the
world connected while staying focused on customer advocacy.
As part of a highly-visible team, you are responsible for troubleshooting
complex issues and are accountable for ensuring a dependable customer
experience. Everything we do is built on the foundation of our superior
network, robust systems and efficient processes. As an entry-level engineer,
your training curriculum, peers and leadership will provide you with
opportunities to learn and apply new skills with various technologies to
support the organization's objectives and develop your own personal growth.
* Pursuing development of professional skills and technical knowledge through on the job experience and training.
* Partnering with senior engineers to provide timely and accurate technical assistance to our internal and external customers.
* Applying acquired technical knowledge to monitor and troubleshoot issues, ensuring the health of the network.
* Providing on-call support to eliminate unexpected service impact to our customers based on the needs of the business. These customers include customer service centers, technical support organizations, and executive management teams during network events and major outages.
##### **Where you'll be working:**
In this hybrid role, you'll have a defined work location that includes work
from home and assigned office days set by your manager.
##### **What we’re looking for:**
You’re a motivated self-starter. Never satisfied with the status quo, you’re
always trying to beat a personal best. You thrive in a fast-paced environment
where new challenges come up every day, with a commitment to quality and team
collaboration. You are adaptable, dependable, and work well in varying
environments. Learning quickly is personally rewarding and inspires you to
take smart risks.
##### **You’ll need to have:**
* Bachelor's degree or one or more years of work experience.
* Willingness to work a flexible schedule (including nights, weekends, holidays, etc).
##### Even better if you have one or more of the following:
* A degree.
* Strong analytical and problem solving skills, including recognizing impact, urgency, and identifying root issues.
* Ability and willingness to understand established guidelines, policies and procedures and identify opportunities for improvement.
* Ability to communicate effectively across varied people and perspectives and be able to translate technology into “common sense” language.
* Experience in troubleshooting and/or telecommunications.
* Experience in standard computer applications (Microsoft Office, G Suite).
* Knowledge of network concepts such as LAN, WAN, TCP/IP, HTTPS, FTP, DNS, DHCP etc.
* Knowledge of Cloud and Virtualized solutions.
* Knowledge of scripting; Python, Kubernetes, JavaScript.
_**If Verizon and this role sound like a fit for you, we encourage you to
apply even if you don’t meet every “even better” qualification listed
above.**_
