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Senior Engineering Manager, Marketing Tech

💰 $214,000 - $262,000 🌍 undefined, undefined 📅 05/17/2024

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Job Description

A home is the biggest investment most people make, and yet, it doesn’t come
with a manual. That's why we’re building the only app homeowners need to
effortlessly manage their homes — knowing what to do, when to do it, and who
to hire. With Thumbtack, millions of people care for what matters most, and
pros earn billions of dollars through our platform. And as one of the fastest-
growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from
knowing our work supports local economies, helps small businesses grow, and
brings homeowners peace of mind. We’re seeking people who continually put our
purpose first: advocating for pros and customers, embracing change, and
choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and
the chance to do good inspires you, join us. Imagine what we’ll build
together.

**Thumbtack by the Numbers**

* Available nationwide in every U.S. county
* 80 million projects started on Thumbtack
* 10 million 5-star reviews and counting
* Pros earn billions on our platform
* 1000+ employees
* $3.2 billion valuation (June, 2021)

**About the Marketing Tech Team**

The Marketing Tech team is responsible for building the technology that powers
the acquisition and engagement of millions of customers looking to find pros
for their home care services needs. The team works to build new ways to
improve our acquisition via SEO, SEM, social, video ads, and optimizing a
variety of bidding algorithms and ML models on massive amounts of data to
acquire our customers most effectively. The team also supports our Lifecycle
Marketing efforts by building out the technology that enables email campaigns
and push notifications to most effectively engage our customers. These are
personalized to the user so we can deliver the right content, at the right
time, using the right channel, in order to keep our customers engaged.
Marketing Tech is continuing to grow and investing in creating a foundational
platform for data, tools, measurement and optimizations; as well as doubling
down on its investments in SEO and SEM to make Thumbtack the #1 platform that
our users come to when they are in need of home care services.

**About the Role**

Growth is the engine of any marketplace. In this role you will be leading the
Marketing Tech engineering team that is directly responsible for Thumbtack’s
customer growth. The team is highly interdisciplinary, encompassing engineers
with a variety of skill sets including frontend engineering, backend
engineering, data engineering and machine learning/optimizations. In this
role, you’ll not only partner with product, design, data science and marketing
leads to develop and execute on a growth strategy for Thumbtack, but also help
build critical infrastructure and systems that power that growth and enable
the team to move fast.

**Responsibilities**

* Build and grow an amazing engineering organization with a strong culture of balancing excellence with moving fast. The team is currently at 10 engineers and will grow quickly.
* Hire and support senior technical leaders within the team to scale the organization in the coming months to achieve aggressive growth goals across existing and emerging channels.
* Partner with other senior leaders in the company especially from marketing to define the vision and strategy for building a technology led marketing function.
* Set the team up for excellence in execution and anticipate and plan ahead for infrastructure the team needs to build for long term success. This infrastructure could be backend systems, machine learning models, frontend infrastructure for fantastic pagespeed, or experimental infrastructure to enable rapid testing and prototyping of onboarding flows within our native apps.
* Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment.

**What You 'll Need**

_If you don 't think you meet all of the criteria below but still are
interested in the job, please apply. Nobody checks every box, and we're
looking for someone excited to join the team._

* Experience in a senior engineering management role.
* 10+ years experience building software at scale.
* Good knowledge of growth strategies and experience building and scaling growth teams.
* Strong leadership, communication, and organizational skills.
* Passion for leading teams, setting vision, developing leaders and building highly functioning organizations.
* Collaborate effectively with cross-functional teams to achieve results.
* Stay up to date with innovation, able to guide technology evolution and not afraid to write code.

****Bonus Points if You Have****

* Experience at a growth-stage consumer tech company.
* Experience with a marketplace business.
* Experience in building marketing technology (martech).
* Experience managing managers is a plus but not a must-have.

Thumbtack is a virtual-first company, meaning you can live and work from any
one of our approved locations across the United States, Canada or the
Philippines.* Learn more about our virtual-first working model
[here](https://careers.thumbtack.com/virtual-first).

For candidates living in San Francisco / Bay Area, New York City, or Seattle
metros, the expected salary range for the role is currently $252,000 -
$308,000. Actual offered salaries will vary and will be based on various
factors, such as calibrated job level, qualifications, skills, competencies,
and proficiency for the role.

For candidates living in all other US locations, the expected salary range for
this role is currently $214,200 - $262,000. Actual offered salaries will vary
and will be based on various factors, such as calibrated job level,
qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

**Benefits & Perks**

* Virtual-first working model coupled with in-person events
* 20 company-wide holidays including a week-long end-of-year company shutdown
* Library (optional use collaboration & connection hub) in San Francisco
* WiFi reimbursements
* Cell phone reimbursements (North America)
* Employee Assistance Program for mental health and well-being

**Learn More About Us**

* [Life @ Thumbtack Blog](https://medium.com/life-thumbtack)
* [How Thumbtack is embracing virtual work](https://www.youtube.com/watch?v=vkdNjVKtpB4)
* [Follow us on LinkedIn](https://www.linkedin.com/company/thumbtack-inc.)
* [Meet the pros who inspire us](https://www.youtube.com/watch?v=khIN2FCdfnM&list=PLPz1npTzydS577c1B-vduYBWoF0cRPKMv)

Thumbtack embraces diversity. We are proud to be an equal opportunity
workplace and do not discriminate on the basis of sex, race, color, age,
pregnancy, sexual orientation, gender identity or expression, religion,
national origin, ancestry, citizenship, marital status, military or veteran
status, genetic information, disability status, or any other characteristic
protected by federal, provincial, state, or local law. We also will consider
for employment qualified applicants with arrest and conviction records,
consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation
to individuals with disabilities. If you would like to request a reasonable
accommodation for a medical condition or disability during any part of the
application process, please contact:
[[email protected]](mailto:[email protected]).

If you are a California resident, please review information regarding your
rights under California privacy laws contained in Thumbtack’s Privacy policy
available at <https://www.thumbtack.com/privacy/> .

Thumbtack focuses on Service Industries, Marketplaces, Local, Services, and
Small and Medium Businesses. Their company has offices in San Francisco, Utah,
Ontario, and Remote. They have a very large team that's between 1001-5000
employees. To date, Thumbtack has raised $423.2M of funding; their latest
round was closed on July 2019.

You can view their website at <https://www.thumbtack.com> or find them on
[Twitter](https://twitter.com/thumbtack),
[Facebook](https://www.facebook.com/thumbtack), and
[LinkedIn](https://www.linkedin.com/company/thumbtack-inc.).