🌍 Austin, Texas, United States 📅 03/14/2023
## Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not
ordinarily possible, and the ability to collect intelligence from vantage
points as diverse and global as the Internet. As organizations depend on cloud
services, the Internet has become their defacto network connecting cloud
applications to users. Our Internet and cloud intelligence platform is like a
‘Google maps of the Internet’, providing the only collectively powered view of
digital experiences end-to-end. We enable our customers made up of the world’s
largest and fastest-growing brands, to identify problems before they impact
revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which
now forms the ThousandEyes Business Unit within Cisco’s Network Services
Business Group, and is a foundational component of Cisco’s growing
Observability business.
## What You’ll Do
The Engineering Effectiveness team at ThousandEyes has the mission to empower
our engineers to be more effective and happier by providing the tools,
processes, infrastructure, and support they need to design, implement, test,
and operationalize their code quickly and with high quality. The team blends
the best from the concepts of Developer Productivity Engineering, Developer
Experience, Release Engineering, and DevOps.
As the Engineering Manager for this team, you will have the opportunity to
define how we partner with the other engineering teams to provide a productive
and frictionless end-to-end developer experience encompassing the entire
development, release, and operating lifecycle. You will work with technical
leaders to design and implement tooling for our build, continuous integration,
and deployment systems. You will work with each team to provide automated
testing frameworks, guides, and infrastructure that allow fast and reliable
code validation. You will work with our operations engineering teams to
provide and create the tools and frameworks that allow the application teams
to properly monitor and alert on their production applications. You will bring
your full SDLC experience to help improve our overall engineering processes,
testing approaches, deployment pipelines, and operational procedures.
We are passionate about optimizing our developer’s end-to-end engineering
experience to foster the innovation that allows our company to succeed.
## Qualifications
* Led a team of 4 - 8 engineers and have 3+ years of software engineering management experience
* Passionate about software quality and reducing friction teams encounter when developing and deploying software
* Experienced in product feature and roadmap development; worked with users to determine pain points, capture requirements, and simple and effective develop solutions
* Provided strong technical vision for your team and ensured consistent delivery on objectives
* Experienced in formulating a team's technical strategy and roadmap; collaborated and partnered effectively with several other teams to execute on shared goals
* Excellent communication and interpersonal skills
* Passion for development and engineering best practices
* Experienced with various build systems (e.g., Gradle, Maven, Make, Bazel), automated build and release pipelines and related tooling (e.g., Jenkins, Argo CD, Weaveworks, Prow), and automated testing tools and frameworks (e.g., TestCafe, Selenium, JMeter, Robot, Spring Testing Framework)
* Experienced with container orchestration tools and platforms (e.g., Kubernetes, EKS, ECS, GKE)
* Experienced with cloud computing platforms (e.g., AWS, Azure, GCP)
* Experienced with infrastructure management tools (e.g., Puppet, Chef, Ansible, Terraform)
Cisco is an Affirmative Action and Equal Opportunity Employer and all
qualified applicants will receive consideration for employment without regard
to race, color, religion, gender, sexual orientation, national origin, genetic
information, age, disability, veteran status, or any other legally protected
basis. Cisco will consider for employment, on a case-by-case basis, qualified
applicants with arrest and conviction records.
## Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as
a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital
businesses. Some may think we’re “old” (36 years strong) and only about
hardware, but we’re also a software company. And a security company. We even
invented an intuitive network that adapts, predicts, learns and protects. No
other company can do what we do –you can’t put us in a box! But “Digital
Transformation” is an empty buzz phrase without a culture that allows for
innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a
break, and give of ourselves (because giving back is built into our DNA.) We
take accountability, bold steps, and take difference to heart. Because without
diversity of thought and a dedication to equality for all, there is no moving
forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like
polka dots? That’s cool. Pop culture geek? Many of us are. Passion for
technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage
people from all backgrounds to apply.
## COMPENSATION RANGE
159500 USD - 235000 USD
## **Message to applicants applying to work in the U.S.:**
When available, the salary range posted for this position reflects the
projected hiring range for new hire, full-time salaries in U.S. locations, not
including equity or benefits. For non-sales roles the hiring ranges reflect
base salary only; employees are also eligible to receive annual bonuses.
Hiring ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring location and
additional factors, including but not limited to skillset, experience, and
relevant education, certifications, or training. Applicants may not be
eligible for the full salary range based on their U.S. hiring location. The
recruiter can share more details about compensation for the role in your
location during the hiring process.
U.S. employees have [access](https://www.cisco.com/c/en/us/about/careers/we-
are-cisco/benefits-and-perks.html) to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short and long-
term disability coverage, basic life insurance and numerous wellbeing
offerings. Employees receive up to twelve paid holidays per calendar year,
which includes one floating holiday, plus a day off for their birthday.
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have
access to paid time away to deal with critical or emergency issues without
tapping into their PTO. We offer additional paid time to volunteer and give
back to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their
base salary, which is split between quota and non-quota components. For quota-
based incentive pay, Cisco pays at the standard rate of 1% of incentive target
for each 1% revenue attainment against the quota up to 100%. Once performance
exceeds 100% quota attainment, incentive rates may increase up to five times
the standard rate with no cap on incentive compensation. For non-quota-based
sales performance elements such as strategic sales objectives, Cisco may pay
up to 125% of target. Cisco sales plans do not have a minimum threshold of
performance for sales incentive compensation to be paid.
