**About RapDev**
We specialize in modern ITOM & DevOps ServiceNow delivery and implementations
as well as integrations and services for Datadog. Our experienced team of SREs
and DevOps engineers powerfully brings together these two ecosystems to drive
better observability, availability, and deployment velocity across your
organization.
**About the Job**
We are looking for an enterprise Account Executive to find business
opportunities and manage customer relationships. You’ll be directly
responsible for the preservation and expansion of our customer base within the
ServiceNow ecosystem.
The ideal candidate will be experienced in sales and an avid learner. We
expect you to be a reliable professional, able to balance customer orientation
and a results-driven approach.
Your overarching goal is to identify opportunities with prospects and build
them into long-term profitable relationships.
**Responsibilities**
* Create detailed business plans designed to attain predetermined goals and quotas
* Manage the entire sales cycle from finding a client to securing a deal
* Unearth new sales opportunities through networking and turn them into long-term partnerships
* Present products to prospective clients
* Provide professional after-sales support to maximize customer loyalty
* Remain in regular contact with your clients to understand and meet their needs
* Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
* Negotiate agreements and keep records of sales and data
**Requirements**
* Located in one of our open sales regions: West Coast, Rockies, Mid-West or Ohio Valley/Mid-Atlantic
* Proven experience as an Account Executive, or similar sales/customer service role
* Knowledge of market research, sales and negotiating principles
* Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
* Excellent communication/presentation skills and ability to build relationships
* Organizational and time-management skills
* A business acumen
* Enthusiastic and passionate
* BSc or BA in business administration, sales or marketing
**Benefits**
* Health Care Plan (Medical, Dental & Vision)
* Retirement Plan (5% 401k Match, IRA)
* Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
* Family Leave (Maternity, Paternity)
* Commuter Benefits
* Work From Home
* Free Food & Snacks & Lunch
* Equity (without a vesting period)
* Relocation Assistance
* SL & LT Disability
* Visa Sponsorship
RapDev.io focuses on Consulting. Their company has offices in Boston. They
have a mid-size team that's between 51-200 employees.
You can view their website at <https://rapdev.io/> or find them on
[Twitter](https://twitter.com/rapdev_io) and
[LinkedIn](https://www.linkedin.com/company/rapdev-llc/).
