**Job Description :**
**Top Skills:** Python JavaScript React Django **JOB SUMMARY** Responsible
for assisting design, development, and implementation of enterprise-wide
customer premises equipment (CPE) activation, provisioning, and operations
tools and automation platforms applications and their associated operating
systems and databases. Participation in full life-cycle of systems engineering
activities of high-quality, scalable solutions.
**MAJOR DUTIES AND RESPONSIBILITIES** * Actively and consistently support all
efforts to simplify and enhance the customer experience * Develops tools and
applications to increase automation of manual process to increase accuracy and
efficiency in day-to-day tasks * Develops tools to aid in proactive monitoring
and issue detection on customer premises equipment and the associated back-
office systems * Coordinates with internal departments to review existing
integration capabilities, data sources, and proposed solution designs for
feasibility, cost and functionality * Conducts design sessions with
appropriate participation from architects and engineers * Creates detailed
design documents and functional specifications for new applications / services
and for enhancements to existing systems / services * Collaborates to creates
configuration designs for design and implementation of various environments *
Creates work effort estimates for new features and bug fixes for use in
prioritization and release management * Design core code modules, unit test
tools and release notes for enhancements and bug fixes * Reviews new
development tools, application frameworks and testing tools for functionality
/ effectiveness * Provides on call support to resolve application and tool
outages after normal business hours * Uses established change management
processes, requiring operational procedures be performed with minimal customer
impact, (i.e., during established maintenance window) * Configure, tune and
maintain databases in variety of languages * Documents systems configurations
and upgrades * Designs and implements change and control policies and disaster
recovery plans; lead troubleshooting efforts to restore functionality in the
event of an outage * Monitors and assists in managing applications, device
availability, network conditions and status, system reliability and
performance, service and program maintenance and storage resources * Perform
other duties as requested by supervisor
