At Moxie, we empower entrepreneurs to launch, run, and grow their own
aesthetics businesses with a combination of software and services. In less
than 2 years, we have grown from an idea to a team of 50, with a business that
is in the top-decile in terms of growth, and a remote-first team that has been
self-described as high-trust, low ego, high output.
**The Role**
We’re looking for a **Revenue Operations & Strategy Lead** to make our Go-To-
Market (GTM) scale-proof by professionalizing and expanding it. Moxie’s PMF is
intensely good: we have started more independent medspas last year than
anybody else. This year, we’re expanding our reach, our pace of growth, and
our team.
That’s where you come in: we believe this role can have the biggest impact
now, shaping and structuring our GTM now/early so that executing, managing,
and growing it becomes better. You will report to our Head of Marketing,
Brandi, and work closely with our Sales Lead, Rebecca, as well as our CEO.
Classically, RevOps focuses on four areas: operations, enablement, insights,
and systems. This role has a fifth that actually goes first: build new things.
* We’re working on some big moves that require both clear-eyes strategic thought and getting hands-on with new ideas: from next-phase funnel conversion to formalizing our outbound program to big bets like new referral programs.
* Underneath that, you’ll help us optimize across our funnel, including processes, enablement, systems, and analytics. This makes GTM super repeatable, lowers the burden for managers, and gets us to results faster.
This role is Revenue Operations, taken seriously. You won’t be dashboard-
jockeying, instead you’ll scale GTM at a top-decile growth startup. We’re also
a [_high-trust, low-ego, high-output
team_](https://www.linkedin.com/pulse/what-its-like-working-moxie-joinmoxie-
hfpsf/) which makes the job more fun and productive.
_Note: Today, Moxie very intentionally only has 3 role levels, hence this role
's formal title will be Revenue Operations & Strategy Lead._
**Our objectives for the role**
* Partner with our leaders to build a high-performing, well-oiled revenue machine, e.g.
* Optimize Marketing-to-Sales flow, e.g. by increasing MQL to SQL conversion by 20% in 6 months.
* Drive Good Decisions with Data, e.g. build the unified dashboard—including cohorted and channel views— within the first 60 days to track key revenue metrics
* Optimize everywhere, e.g. implement a new lead scoring model that improves lead quality by 25% within the first 60 days, and drop the average sales cycle quarter-over-quarter
**We’re looking for:**
* **Hands-on Understanding of Revenue/Sales/Marketing Operations** at a high-growth startup selling to SMB/at ACV of $Xk to $XXk.
* **Architect and Executor:** You’ll get to solve problems new to you, and in ways you haven’t done before.
* **Systems/software fluent:** Hands-on expertise with CRM systems, marketing automation tools, and analytics platforms, especially Hubspot.
* **Kaizen: You’ll do a lot of tweaking and testing to transition early success into a repeatable, measurable machine.**
* **Analytical to Create Insights:** Strong data analysis and reporting skills, including spreadsheets too large for the human brain and how to distill the message so others understand.
**Why Join us?**
* Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
* We have much left to build. But given the market feedback we’re getting and our founding team’s company-building experience, we think we are writing the first chapters of a real success story.
* Experience taking over as _the_ RevOps leader building on early product-market fit. A role like this molds to its owner, but inevitably stretches and grows you as well.
* Competitive salary and stock, and generous health/dental/vision coverage
