Mason is looking for a Head of Quality as we grow our team. This pragmatic
leader will bring expertise in establishing a Quality function and systems to
achieve applicable compliance fo **r** our suite of Products, which can be
used as a component to support the deployment of full solutions in various
verticals, including some highly regulated market segment **s** They have
direct experience in the development and oversight of Quality Management
Systems, strong experience with cross-functional collaboration, and is adept
at juggling both the strategy and detailed execution.
Mason is looking for a complex combination of grit, smarts, ingenuity, and
diverse perspectives (and more!). [Check out our
values](https://bymason.com/about-us/) and see if they resonate!
**What you will work on:**
* Assess, define, implement, train, and monitor the Quality Management System and tools.
* Represents Mason to investigate and address all product quality and compliance matters
* Drive completion of a Quality Manual and enforce adherence to the Quality manual
* Lead the development and documentation of a Quality Management System and process best practices for design, craftsmanship, perceived quality, hardware/software development
* Identify QA/compliance-related issues and proactively assure compliance to all applicable internal, domestic, and international quality regulations, ISO9000, FDA …
* Identifies and manages risk throughout the development process and in sustaining
* Leads continuous improvement of manufacturing quality and standards/metrics by leading the quality team and working with tier1 & 2 suppliers to ensure product quality amongst supply sources, manufacturing processes, production readiness, final quality assurance, and control
* Conduct feasibility assessment and set Quality targets, then manage their system-level cascade into the whole organization. Lead cross-functional teams to drive product, process, and system improvements
* Using Lean tools and Six Sigma and other problem-solving methodologies, drive a continuous improvement mindset with respect to Quality and Process Improvements.
* Serve as primary escalation point of contact for quality issues
* Lead investigations, and corrective actions
**What you bring to the table:**
* 8+ years of experience leading Quality in different industries
* Direct experience in development and oversight of Quality Systems
* A strong understanding of best Quality practices for consumer electronics as well as more highly regulated devices (Medical, enterprise, industrial …)
* Excellent interpersonal effectiveness and written/verbal listening/communication skills
* Excellent interpersonal skills, personal integrity, professional manner and ability to gain respect and develop good working relationship with cross-functional personnel at all levels
* Experience working with and managing customers, external suppliers, and manufacturers
* Ability to navigate ambiguity in a fast-paced environment and prioritize multiple work threads to maximize impact
* Experience with Overall company quality system architecture, R&D quality + design quality (engineering related), Software quality, Supply chain quality, MFG quality, Field quality
* Experience and thorough knowledge of production systems and processes. Experience in new product development and launch activities
* Self-starter and multitasker
* Experience in Six Sigma and managing complex electronic devices
**Bonus points for:**
* Proven expertise in leading quality organizations supporting multiple types of products in multiple verticals, some of which are highly regulated (Medical devices, consumer electronics …)
* Black Belt in Six Sigma
* Experience in finding the right balance between quality, cost, and speed
**Salary Range: $145,000 - $160,000**
In addition to the base salary, full-time employees are eligible for
participation in Mason’s annual discretionary bonus plan and equity plan,
subject to the terms of the applicable plans and policies. Some roles may also
be eligible for overtime pay based on exemption status. Compensation packages
are based on factors unique to each candidate including their skills,
experience level, qualifications, location, and other job-related reasons.We
know that benefits are also an important piece of your total compensation
package. To learn more about what’s included in total compensation, check out
some of the benefits and perks Mason offers to help employees grow.
Mason focuses on Mobile, Hardware, B2B, and Telecommunications. Their company
has offices in Seattle. They have a mid-size team that's between 51-200
employees. To date, Mason has raised $25.12M of funding; their latest round
was closed on August 2019.
You can view their website at <https://bymason.com/> or find them on
[Twitter](https://twitter.com/buildwithmason),
[Facebook](https://www.facebook.com/buildwithmason/), and
[LinkedIn](https://www.linkedin.com/company/mason-america).
