**Location** Must be located on the U.S. East Coast or Dallas, TX areas
**Travel** Position requires 40-50% travel initial year to visit customers,
attend trade shows, etc.
**Recent acquisition to check out:** Infinite Laundry
<https://www.infinitelaundry.com/>
At LinenMaster, we're more than just a company - we're a community of
innovators, problem-solvers, and dreamers, united by our passion for
technology and our commitment to making a difference in the world. Since 1995,
our mission has been to harness the power of technology to drive positive
change, empower businesses, and enhance lives. With headquarters in Vero
Beach, Florida, we’ve made our name as an industry innovator, developing
revolutionary B2B SaaS software and hardware tools for Healthcare,
Hospitality, Route Accounting, Industrial/Uniform, and Sterile Pack processing
and delivery.
Come be a part of something extraordinary. Come join LinenMaster and let's
shape the future together!
**Position Overview** :
The Product Manager is responsible for managing the development of new
products and features and is a subject-matter expert who uses their technical
knowledge to bridge the gap between product and technical aspects of product
development. They will collaborate closely with designers, developers, and
other stakeholders to make their ideas a reality. They bring life to a product
by implementing the vision and direction set forth in the product roadmap.
**Responsibilities:**
* Collaborate with stakeholders to define product vision, strategy, and roadmap.
* Elicit, prioritize, and document user stories and technical requirements, ensuring clarity and alignment.
* Work closely with development teams to ensure timely delivery of features and enhancements.
* Act as the primary point of contact for the development team, providing guidance and clarification on product requirements.
* Facilitate regular sprint planning, backlog grooming, and review meetings to drive project progress.
* Monitor project progress, identify and address impediments to ensure successful sprint goals.
* Gather feedback from customers and stakeholders to inform product decisions and prioritize development efforts.
* Assist in defining go-to-market strategies and product launch plans, collaborating with marketing and sales teams.
* Stay updated on industry trends, competitive landscape, and emerging technologies to identify opportunities for innovation and differentiation.
* Collaborate with technical team members and customers to understand dependencies and prioritize technical deliverables.
* Prioritize feature development based on market needs, business impact, and customer feedback.
* Define the partner ecosystem, prioritize partner integrations, and assist with GTM planning for partners.
* Conduct market research to identify opportunities for product differentiation.
* Develop a deep understanding of customer needs and pain points through direct interactions, surveys, and data analysis, using insights to drive product improvements.
* Write release notes and technical documentation, assisting marketing with GTM launch activities for new products and features.
* _Required Experience & Skills: *_
* 3+ years of experience in a technical position or Product Manager role in a scaling B2B SaaS environment.
* Familiarity with B2B SaaS environments, understanding the unique challenges and opportunities of serving business customers in a software-as-a-service model.
* Travel & Location: This is a remote role requiring the ability to travel in the U.S. to client sites and tradeshows. Could be up to 40-50% depending upon customer initiatives. Looking for candidates near airports on the East Coast. Will consider Dallas, TX area.
* Strong understanding of Agile methodologies, with experience in Agile Scrum or similar frameworks.
* Experience in customer interactions, including visiting customers, gathering requirements, conducting user interviews, and incorporating feedback into product development.
* Experience with mergers and acquisitions (M+A) and integration processes, particularly in the context of SaaS businesses.
* Knowledge of partner solutions and the ability to collaborate with partners to enhance product offerings or create integrated solutions.
* Experience with replatforming projects is a plus, demonstrating the ability to migrate or upgrade software systems while minimizing disruption and maximizing value for customers.
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
* Proven ability to translate business requirements into actionable technical specifications.
* Familiarity with software development processes and tools, such as Jira or similar project management platforms.
* Bachelor's degree in Computer Science, Engineering, or a related field is preferred.
* Analytical mindset with strong problem-solving skills.
* Customer-centric approach with a passion for delivering exceptional user experiences.
* Ability to thrive in a fast-paced, entrepreneurial environment.
* _Benefits & Perks Offered: *_
* Health with HSA option
* Dental
* 401k with match
* Vision
* Disability
* Life and AD&D
* Growth Opportunities: Be part of a growing team with mentorship and support to aid your professional growth
* Culture: Strong core business values with a focus on teamwork in a dynamic environment
* Distributed: Working from home offers the time and cost benefits of no commute and the ability to work from anywhere your personal life might take you
* Time Off: 3 weeks vacation, major holidays including Juneteenth
* Recognition: Employee and peer to peer rewards programs
**Why Join Us?**
* Innovative Environment: Join a dynamic team of talented individuals who thrive on innovation and creativity. At LinenMaster, we encourage out-of-the-box thinking and provide a supportive environment for you to bring your ideas to life.
* Cutting-Edge Technology: Work with the latest tools and technologies in the industry. From artificial intelligence and machine learning, we're at the forefront of technological advancement, constantly pushing boundaries and exploring new frontiers.
* Impactful Projects: Make a meaningful impact with your work. Whether you're developing software solutions for leading businesses or creating consumer-facing applications that enhance everyday life, your contributions at LinenMaster will shape the future of technology and transform industries.
* Collaborative Culture: Collaboration is at the heart of everything we do. At LinenMaster, you'll have the opportunity to collaborate with cross-functional teams, share knowledge and expertise, and learn from some of the best minds in the industry.
* Professional Growth: We believe in investing in our people. From mentorship programs and training opportunities to career development resources and advancement pathways, we're committed to helping you grow both personally and professionally throughout your journey with us.
* Diverse and Inclusive Community: We celebrate diversity and foster an inclusive culture where everyone feels valued, respected, and empowered to bring their authentic selves to work. We believe that diversity fuels innovation and creativity, and we're dedicated to building a team that reflects the rich tapestry of our global community.
_At LinenMaster, we treat all employees and job applicants based on merit,
qualifications, competence, and talent. We do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status._
