Hyphen is a foodservice platform designed to help restaurant owners,
operators, and budding chefs move their businesses forward by putting their
kitchen operations on autopilot. We are addressing the operational
complexities in the kitchen with the use of AI-based software and robotics. We
help restaurants augment their workforce, reduce food waste, and ensure meals
are created the way their chef intended.
Founded in 2020, our team is composed of leaders in advanced food-robotics,
food-tech, and food-service – we know kitchens and the equipment that makes
them run. We’ve seen the challenges that restaurants face as dining
preferences continue to shift, and we’re here to help them adapt. We champion
thoughtful, human-centered design, and we see its potential to improve our
daily lives.
After experiencing a crucible moment amidst the global pandemic in 2020 (you
can read more here), Hyphen was born to help restaurants in a time of need.
Today, we have customers across the US with reservations for hundreds of
systems to design, build, and deploy.
We’ve raised over $50M from top VCs and we’re growing rapidly. We have offices
in the Bay Area and Los Angeles, with many of our roles open to partial or
fully remote work. We’re a team of food and technology enthusiasts, laser
focused on revolutionizing the restaurant landscape together.
The Opportunity
As the Materials Manager, you will own all materials management activities
across the business, including sourcing, purchasing, inventory, internal
logistics, and system deployments. You’ll work closely with stakeholders
across Engineering, Manufacturing, & Culinary Operations to manage end-to-end
supply chain activities from demand generation and planning to order creation
and fulfillment. This is a high-profile, cross-functional position that plays
an integral role in enabling production flow and supporting makeline
development, production, and deployment operations. Hyphen is looking for a
data-influenced individual who is always eager to improve and not afraid to
challenge the status quo. In this role, you’ll gain experience across the many
facets of supply chain management, along with the unique ability to support a
hyper-growth hardware startup.
What You'll Do
* Own and manage all aspects of the demand & supply plan for Hyphen’s Makeline, from new product introduction through customer delivery
* Work closely with the engineering team from late-stage design through early prototyping and into production to ensure quality materials are available when they are needed
* Stay abreast of design changes to ensure material cutover does not adversely impact the delivery of the production plan
* Manage bill of materials (BOMs) within Hyphen’s MRP system (NetSuite)
* Own management & execution of the procurement process from sourcing through RFQ, negotiation, order creation, & supplier execution
* Develop and maintain strong relationships with suppliers, evaluate their performance, negotiate contracts, and implement strategies to optimize costs while ensuring quality and reliability
* Partner with internal stakeholders on implementing advanced supply chain strategies such as LTA’s and DFM to reduce costs
* Build a supply plan based on the demand forecast that satisfies demands, optimizes costs, mitigates risks and is easily communicated to business leaders
* Coordinate supply chain activities with production schedules and company objectives by collaborating with business leadership, production staff, and suppliers
* Monitor and manage spend to ensure adherence to project-specific budgets and forecasts
* Proactively manage inventory, maintaining accuracy, preventing stock-outs, and optimizing the utilization of Hyphen’s working capital
* Maintain accurate ERP data to reflect inventory levels, confirm delivery quantities and due dates from suppliers; validate, troubleshoot and resolve discrepancies
* Analyze production & supply chain data and report out metrics
* Manage system deployment logistics, including required packaging and freight logistics, to ensure new system deployments arrive at customer sites safely and on schedule
* Manage fulfillment of customer and field service orders for replacement parts and food containers, implementing and managing third-party logistics providers where required
* Continually improve logistics service while reducing costs
* Ensure compliance with company policies, industry regulations, and ethical standards
* Maintain accurate procurement records, contracts, and documentation
* Proactively update and steer Hyphen management and engineering teams on all critical supply issues
Who You Are
* Bachelor’s degree in Engineering, Supply Chain/Operations Management, Economics/Finance, or similar.
* 5+ years of experience working in a supply chain, production, or engineering planning function.
* Strong knowledge of enterprise applications (i.e., PLM, ERP, MES) and proficiency in data analysis.
* Experience navigating multi-tier bill of materials and work orders.
* Experience working in a production environment.
* Technical knowledge in electro-mechanical systems, including understanding technical drawings.
* Proven success working on cross-functional NPI projects.
* Experience developing cost models and performing trade studies.
* Proficiency setting up, managing, & working within a purchasing/planning ERP system
* Advanced skills in MS Excel or Google Sheets, able to create pivot tables or macros and analyze data.
* Ability to solve problems in a fast-paced work environment with minimal supervision.
* Lean certification preferred.
* Experience with NetSuite, Arena PLM, and OnShape CAD a plus.
Hyphen Benefits
* Competitive salary and equity
* 100% company-paid medical, dental, and vision insurance for employees
* Flexible vacation plan, paid sick leave + 15 paid holidays
* 401(k) plan
We are an equal opportunity employer and value diversity. We do not
discriminate on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or disability status.
