**What the Role Will Do**
* Use Looker to glean insights from a robust data model to create recommendations to improve KPIs driving the business forward.
* Build and run processes to improve overall platform quality.
* Drive learnings to better understand the Beauty Pro perspective and translate insights into action.
* Create and run models to propose supply incentives in order to maximize weekly availability hours while maintaining a healthy ROI. Execute supply incentive campaigns.
* Improve Beauty Pro support to provide a high quality level of customer service.
**Basic Qualifications**
* Looker and spreadsheet knowledge is required. **Please do not apply if you have never used Looker and don’t feel comfortable building models quickly in Excel or Google Sheets.**
* Creative problem solver, with an anything is possible attitude; develops new frameworks for business problems where no standards exist today and engages other experts for feedback and integrates it effectively
* Data-driven judgment and decision mentality through excellent analytical thinking
* Able to develop highly actionable solutions for complex problems and drive implementation
* Strong communication skills to share information formally or informally with key stakeholders
* Comfortable leading projects, such as the rollout of large initiatives across the region which require cross-functional collaboration across Operations, Product, and Marketing.
* 2 - 4 years of experience. Candidates with less experience may be considered for the Operations Associate role
**What is Glamsquad?**
GLAMSQUAD is an on-demand beauty services technology platform, offering hair,
makeup, and nail services to clients from the comfort of their homes. Our
clients range from the working mom to the busy professional, the social
weekender to the celebrity – Glamsquad Pros empower all to look and feel their
best.
Glamsquad Beauty Professionals are industry leading, and provide every client
with a customized, glamorous experience – transforming any day into an event.
With a rapidly growing customer base in multiple US markets and the backing of
world-class investors, we are expanding our team as we launch more markets
this year.
GLAMSQUAD focuses on E-Commerce, Marketplaces, Beauty, and Local Based
Services. Their company has offices in New York City. They have a small team
that's between 11-50 employees. To date, GLAMSQUAD has raised $24M of funding;
their latest round was closed on January 2023.
You can view their website at <http://www.glamsquad.com> or find them on
[Facebook](https://www.facebook.com/glamsquad/).
