Evidence-Based Practice Institute (EBPI) (doing business as Jaspr Health) is
on a mission to reduce death by suicide. We are a Seattle-based company
founded and advised by the world’s experts in mental health and behavioral
psychology. Our technology helps to deliver evidence-based suicide prevention
at scale. Combining suicide science, digital technology, and the wisdom of
people with lived experience, our core tablet-based product called Jaspr
compassionately delivers acute suicide care. Jaspr helps lessen the suicide
crisis, strengthens suicide coping, and reduces stigma while instilling hope
and connection.
Why is our work important? Simply put, hospital emergency departments are the
front line to prevent suicide, yet few are equipped for the increasing patient
load — 14.5 million behavioral health emergencies per year, growing 12%
annually. And people in suicide crisis face lengths of stay four times longer
than other emergencies.
Jaspr transforms hours of waiting into an opportunity for evidence-based
interventions, powerful videos of individuals with lived experience to instill
hope, a library of comfort and skills exercises, and EHR-integrated assessment
to inform disposition decisions. Our solution targets improved patient
outcomes, satisfaction, and throughput ROI.
* _We Need You Because… *_
We are continuously improving Jaspr and expanding our product portfolio to
build new, innovative solutions for suicide prevention and post-acute suicide
care, outside of the emergency department. We need a System Operation Manager
that is strongly aligned with the Jaspr mission, is highly collaborative, and
can have strong ownership over EBPI’s infrastructure management, compliance
management and ensure systems are running efficiently and effectively. If you
meet the specific qualifications below, we encourage you to apply.
* _Please Note: *_
* EBPI is based in Seattle, WA. This position will work Pacific Standard Time hours.
* Applicants must be authorized to work for any employer in the U.S. Currently, we are unable to sponsor or take over sponsorship of an employment Visa.
* _Qualifications: *_
* Infrastructure Management: Oversee the design, implementation and maintenance of EBPI's IT infrastructure. Need to ensure that systems are reliable, meet user's needs, and plan for future growth.
* Process Optimization: Help identify and implement improvements in workflows and technology, making operations more efficient.
* Disaster Recovery Planning: Help with developing and executing strategies for minimal downtime and rapid IT recovery
* Compliance management: Oversee and maintain compliance following FDA and HIPAA regulations, which include keeping all policies and workflows up-to-date
* Performance monitoring: Ensure IT services are optimally performing; track and analyze system performance metrics.
* _Requirements: *_
* Able to configure infrastructure using Terraform
* Experience with AWS infrastructure and management
* Familiarity with network security and compliance regulations
* Experience managing vendors and service providers
* Experience working with customers on technical implementation
* Excellent communication and problem-solving skills
* Knowledge of DevOps methodologies
* Ability to write technical documentation clearly and concisely
* _Ideal candidates will possess some or all of the following: *_
* Specialize in healthcare compliance would be preferred
* Familiarity with compliance frameworks, such as NIST-800-53, SOC2, ISO 13485
Salary range for this position is $90,000 - $115,000
