💰 $200 - $140,000 📅 05/29/2024
ApplyWe are looking for US-based Senior and Staff level engineers to join our team.
Base salary range is $140,000 to $200,000.
About Us
Close is a bootstrapped, profitable, 100% remote, ~90 person team of
thoughtful individuals who value autonomy and impact. We’re eager to make a
product our customers fall in love with over and over again.
We 💛 small scaling businesses. Since 2013, we’ve been building a CRM that
focuses on better communication, without the hassle of manual data entry or
complex UI. Our goal: double the productivity of every sales rep.
Our backend tech stack currently consists primarily of Python Flask web apps
with our TaskTiger scheduler handling many of the backend asynchronous task
processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch,
and Redis. The underlying infrastructure runs on AWS using a combination of
managed services like EKS, MSK, RDS and ElasticCache and non-managed services
running on EC2 instances. All of our compute runs through CI/CD pipelines that
build Docker images, run automated tests and deploy to our Kubernetes
clusters. Our backend primarily serves a well-documented public API that our
front-end JavaScript app consumes. Our infrastructure is heavily automated
using Terraform, Ansible and other AWS tools.
Our product development process is inspired by Shape Up. We love open sourcing
our code and ideas on our GitHub and on The Making of Close, our behind-the-
scenes Product & Engineering blog. Check out our projects like SocketShark,
TaskTiger, LimitLion and ciso8601.
About You
We’re looking for high achieving full-time Software Engineers to join our
engineering team. Someone who has a good understanding in web technologies and
wants to help design, implement, launch, and scale major systems and user-
facing features.
You're comfortable working in a fast-paced environment with a small and
talented team where you're supported in your efforts to grow professionally.
You're able to manage your time well, communicate effectively and collaborate
in a fully distributed team.
Requirements...
* Senior/Staff level candidates should have 5+ years experience building modern back-end systems. Mid-level candidates should have ~3 years of similar experience and be eager to level up with the right opportunity.
* Python experience is preferred but experience in other languages is acceptable if you have a desire to work with Python.
* You have hands-on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores.
* You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable.
* You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase.
* You care about the craftsmanship of the code and systems you produce.
* **Located in the USA**.
Bonus point if you have…
* Contributed open source code related to our tech stack
* Led small project teams building and launching features
* Built B2B SaaS products
* Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks
Come help us with projects like...
* Conceiving, designing, building, and launching new user-facing features
* Improving the performance and scalability of our GraphQL and [REST](https://developer.close.com/) API.
* Improving how we [sync](https://close.com/emailing/) millions of sales emails and calendar events each month
* Working with Twilio's API, WebSockets, and WebRTC to improve our [calling features](https://close.com/calling/)
* Building user-facing analytics features that provide actionable insights based on sales activity data
* Improving our Elastic search-backed powerful search features
* Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
* Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers
🌏 Why Close?
* Watch our most recent [culture video](https://www.youtube.com/watch?v=maXKi1GN2MI) featuring our annual team retreat in Italy
* 100% remote company
* Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
* 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
* 1 month paid sabbatical every 5 years
* Paid parental leave
* Medical, Dental, Vision with HSA option (US residents)
* 401k matching at 6% (US residents)
* Dependent care FSA (US residents)
* [Our story and team](https://close.io/about/) 🚀
Our Values
* **Build a house you want to live in** \-- Examine long-term thinking and action
* **No BS** \-- Practice transparency and honesty, especially when it’s hard
* **Invest in each other** \-- Build successful relationships with your coworkers and customers
* **Discipline equals freedom** \-- Keep your word to yourself and others
* **Strive for greatness** \-- Constantly challenge yourself and others
How We Work Together
* **Productivity, Quality & Impact:** We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
* **Asynchronous communication & collaboration:** We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
* **Appreciation for Deep Work:** _During your normal work day, not after a day of meetings_.
* **Autonomy & Freedom:** Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
Working from 22+ countries, we’re a collection of talented humans rich in
diverse backgrounds, lifestyles, and cultures. Close has been 100% remote
since 2016, creating an intentional workplace around asynchronous
communication and collaboration. Every year we meet up somewhere around the
world to spend time with one another. These gatherings are an opportunity to
strengthen the relationships within our global community.
We practice a mature approach to the workplace -- manage your time
effectively, communicate thoughtfully with your teammates and customers, and
produce high quality work. We have impressive tenure amongst the team; we stay
at Close because we love working with our colleagues, we appreciate the
autonomy and we thrive in an environment that challenges us to do our best
work.
Unanimously, our favorite value is “Build a house you want to live in.” We
make decisions that are rooted in helping our customers become more
successful. We care equally about the health of our business and the wellbeing
of our people.
Our application process was designed to promote equitable and unbiased hiring
practices. We ask a small series of questions that are similar to what would
be asked in the first interview. This helps us learn more about you right from
the start so please be sure to answer each question thoughtfully. Regardless
of fit, you will hear back from us letting you know if we'll be moving
forward.
While we are excited by all the opportunities that generative AI has unlocked,
we request that you refrain from relying on AI tools when completing an
application. We ask these questions because we want to get to know you, your
experience, and your communication style. All responses are read closely by
multiple humans and any obviously AI generated applications will be
disregarded.
Interested in Close but don't think this role is the best fit for you? View
our other positions.
