Please apply
[here](https://app.eddy.com/careers/chexology/c8e4504e-6d64-47f0-8a09-fa784ef4d5e0https://)
Position: Hospitality Consultant (GTM)
Pay Range: $50,000 - $85,000, plus equity and commissions, OTE negotiable BOE
Location: Remote, USA
Reports to: Founder/CEO
**Why we are hiring for this role:**
As Chexology is growing in both product and client base, so too grows our
sales team. We must build a healthy pipeline of companies that need Chexology
to solve their pains. To do that, we are seeking a Chex consultant motivated
to learn our product, operators, buyers, and to nurture a career in tech sales
and grow with us. In this role you will drive new business growth at
Chexology, taking the time to understand what keeps our clients up at night.
To get there, you will:
* Be active in prospecting and engaging with people
* Own multi-level channel outreach
* Consultative navigate the SaaS sales cycle
* Grow ARR with new business revenue
**This is a great opportunity for you if you:**
* Want to become a Chexology expert with the ability to consult clients
* Getting results and hitting targets motivates you
* Looking for a way to make a measurable difference
* _Responsibilities include, but are not limited to:
Sourcing New Opportunities 25%: *_
Source new partnering opportunities to advance goals and bring them forward to
business leaders to ensure alignment
Identify prospective clients using business directories, participation in
organizations, trade shows, or conference attendance
Gather prospect information to help drive deals, including pain points,
drivers, technology ecosystem, decision-makers, and budget
Develop relationships with buyers and operators to identify champions and
cultivate referral networks
Create a systematic, process-driven approach to partner outreach and
relationship management
Identify and source partnership opportunities through inbound lead follow-up
and outbound cold calls, emails, and client visits
**New Deals and Growing Accounts 50%**
Clearly articulate how Chexology can address pain points and meet specific new
or existing client needs
Serve as a subject matter expert on our software products and solutions
Answer client questions about the company, product, prices, and terms
Quote prices based on needs and expected usage
Describe and/or demo product features based on analyses of client needs
Serve as an external product consultant educating clients on our solutions and
best practices, and ultimately growing our existing business
Act as a trusted advisor to our largest hospitality clients, and work with
them and our team to solve the unsolvable
Provide clients with one-off requests and bills in accordance with company
policies (i.e., tags, rubber band tags, additional readers.)
Work collaboratively across teams, including Client Success, Operations,
Engineering, Product, and Marketing
To create educational content and materials to support the long-term use of
our product by our client’s staff
Provide feedback on how to help the sales process, such as additional
marketing materials, product changes, and new sales collateral
**Onboarding and Implementation 25%**
Facilitate the onboarding process
Enhance client onboarding and training, and recognize the impact it has on the
success of our business by making it easier for clients to take advantage of
our product
Provide information so that the client success team is informed of any special
requests or needs of clients
Coordinate with client success, ops, and product teams internally to ensure
smooth and successful client activations
Escalating potential issues, coordinating with colleagues and management to
schedule meetings and follow-up items while advocating client needs
Engage clients in the promotion of new features
Provide training and support to team members to ensure that client accounts
are set up before training and onboarding begins
Serve as the primary point of contact for hospitality clients during their
software implementation
Work with clients to scope out implementation requirements and objectives and
develop detailed plans accordingly.
Proactively identify risks and issues that could impact implementation success
and develop mitigation plans accordingly
Continuously seek ways to improve implementation methods and processes
Analyze data to offer clients business insights while also using those
insights to improve our offerings
Monitor usage and client satisfaction with products and services and notify
the team of potential upsells, and plan adjustments
Actively update client information using our CRM and proactively collect
feedback to increase your team's success (i.e., prospect logging)
**Must-Haves:**
2 to 3 years of go-to-market sales experience in early-stage hotel tech space
previous experience at a start-up
Needed qualifications, skills, and experience
Ability to work well on a cross-functional team
Self-learner, relentless determination, passion, and execution
Transparency, low ego, and coachability
**Nice-to-Haves:**
Preferred requirements, experience, and qualifications
Research shows that while men apply to jobs if they meet ~60% of the criteria,
women and those in historically excluded groups tend to apply only if they
check all the boxes.
So if you think you have what it takes but don’t meet every point above,
please still apply. We’d love to chat and see if you could be a great fit!
**Want to know what it is like to work at Chexology:**
Chexology is a global tech company headquartered in New York City. As seen on
ABC’s Shark Tank, our patented software disrupts the hospitality industry by
eliminating paper claim tickets (think coat check, luggage check, rentals, and
valet services). Our simple-to-use mobile app has tackled some colossal
hospitality challenges for institutions like Nike, Hilton Hotels, Mercedes
Benz, American Express, The US Open, and Delta Airlines. We work closely with
museums, concert venues, sports stadiums, and hotels just to name a few.
Behind these unique hospitality tools lies a close-knit team of individuals
who come from all walks of life. We value our safe work environment, our
approachable leadership, and our community of respectful colleagues. Each day,
we work together by sharing our passion, life experience, and creativity in
building meaningful software that enriches people’s lives all over the world.
Chexology believes it's our responsibility to build a workforce that is
reflective of our diverse society. We believe in equality for all. We believe
in kindness. We believe in leaving a positive impact on the world. To uphold
these values, Chexology is committed to creating an inclusive culture by
embracing and celebrating diversity in our workplace and in the communities we
serve. We created a Diversity & Inclusion Committee as one way to work towards
creating a culture of inclusion. Doing so will help us achieve more as a
company and strengthen relationships with our customers.
**Perks:**
Location: Fully remote w/ some travel responsibilities (for prospect visits,
conferences, occasional company get-togethers, etc.).
Medical, dental, and vision insurance with a $400 employer contribution
401k plan
Holiday office closures
Flexible PTO
Company provided MacBook
* _Equal Opportunity Employer *_
We believe diversity and inclusion mean tech leadership and teams should
reflect the diversity of the United States. No employee or applicant will face
discrimination or harassment based on: race, ethnicity, immigrant status,
color, religion, age, gender, gender identity, marital domestic partner
status, sexual orientation, disability status, or veteran status.
Chexology focuses on Technology and Mobile Application. Their company has
offices in New York City. They have a small team that's between 11-50
employees.
You can view their website at <http://www.chexology.com/> or find them on
[Twitter](https://twitter.com/chexology),
[Facebook](https://www.facebook.com/chexology/), and
[LinkedIn](https://www.linkedin.com/company/chexology/).
