##### Job Description :
Responsible for assisting design, development, and implementation of
enterprise-wide customer premises equipment (CPE) activation. provisioning,
and operations tools and automation platforms applications and their
associated operating systems and databases. Participation in full life cycle
of systems engineering activities of high-quality, scalable solutions.
##### **MAJOR DUTIES AND RESPONSIBILITIES:**
* Actively and consistently support all efforts to simplify and enhance the customer experience
* Develops tools and applications to increase automation of manual process to increase accuracy and efficiency in day-to-day tasks
* Develops tools to aid in proactive monitoring and issue detection on customer premises equipment and the associated back office systems
* Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
* Conducts design sessions with appropriate participation from architects and engineers
* Creates detailed design documents and functional specifications for new applications/ services and for enhancements to existing systems/ services
* Collaborates to create configuration designs for design and implementation of various environments
* Creates work effort estimates for new features and bug fixes for use in prioritization and release management
* Design core code modules, unit test tools and release notes for enhancements and bug fixes
* Reviews new development tools, application frameworks and testing tools for functionality/effectiveness
* Provides 'on call' support to resolve application and tool outages after normal business hours
* Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
* Configure, tune and maintain databases in variety of languages
* Documents systems configurations and upgrades
* Designs and implements change and control policies and disaster recovery plans: lead troubleshooting efforts to restore functionality in the event of an outage
* Monitors and assists in managing applications, device availability, network conditions and status system reliability and performance, service and program maintenance and storage resources
* Perform other duties as requested by supervisor
##### **Benefits:**
* Dental insurance
* Health insurance
* Vision insurance
##### **Experience:**
* Kafka: 1 year (Preferred)
* Django: 1 year (Preferred)
