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Technical Program Manager

💰 $110,000 - $130,000 📅 10/05/2023

Job Description

**The Company You’ll Join**
At Bidgely (which means "electricity" in Hindi), we work to accelerate a clean
energy future by emPOWERing energy companies and consumers to make data-
driven, energy-related decisions.

We are a global company, with roots in Silicon Valley, California and
Bangalore, India. Bidgely carries over seventeen energy patents, and brings a
passion for AI to utilities serving over twenty-seven million customers
worldwide!

Bidgely is an AI-powered, cloud based SaaS solution provider that enables
electric and gas utilities worldwide to personalize customer experiences,
optimize grid and customer operations and accelerate their journey towards the
clean energy future.

The Energy Industry is being disrupted by a number of new technologies like
EVs, Solar, Batteries, Smart Meters, and Smart Home devices. Consumers are
becoming self-sufficient with their own energy production and storage
threatening a century old utility business model. Additionally, the grid was
not designed for the peaks created by EVs and the valleys created by the solar
generation which has created new challenges and opportunities for the
utilities (and innovative companies) to manage an evolving grid.

**The Position and the Team You Will Work With**
We are currently seeking an experienced Technical Program Manager who will be
responsible for implementing Bidgely’s innovative energy management service to
our largest and most complex utility customers in North America. As a key
member of the team, you will be utilizing your outstanding project management,
technical, and customer engagement skills to deliver the solution on time and
on budget to the customer.

**What You Will Do**

**Project Management**
Acquire a deep understanding of the energy market and how Bidgely can play a
disruptive role in creating a more energy-efficient future
Understand Bidgely products in order to influence product development plans
and schedules
Be the face of Bidgely for the customer during the implementation phase,
owning the relationship, and being an advocate for them internally
Manage new customer implementations end to end from Onboarding to Launch
utilizing Project Management best practices such as standing project meetings,
engineering standups, gantt charts, status reports, decision logs, change
requests, governance committees, cost tracking, etc.
Interact cross-functionally with Delivery/Product Engineering, Product
Support, Strategy & Growth,
Sales, and more in support of the customer
Contribute to contract reviews for new deals and change orders.
Travel to customer sites 10% of the time and trips 2-3x annually to Bidgely HQ
in Los Altos, CA
Represent the Onboarding Team in sales presentations as needed.

**Technology**
Own the overall solution design & development for utility customers and work
with our global engineering team. This includes requirement analysis, customer
journey scope discussion, data integration, design, solution architecture,
implementation, delivery, customer facing technical issue resolution and
discussion.
Be a product expert at Bidgely by collaborating with utility customers to
understand requirements, mapping requirements to product features, performing
product gap analysis and finalizing the product customizations and changes.
Manage project deliverables, and ensure quality on on-time delivery, and
ensure quality through a hands-on approach.
Produce technical and product documents that clearly define the customer
requirements and solution design in collaboration with the customer IT and
engineering development teams**

**About You**
Innovative - You challenge the status quo to drive impact
Results driven - Be dedicated to delivering stellar outcomes, and accept
nothing less. Know your goals, chart your path, and execute with precision and
passion.
Quality Focused: Quality is at the heart of everything you do. You take great
pride in your work and are a trusted resource.

**What You’ll Bring**
Preferred Qualifications:
Experience working in a prestigious systems integration consulting firm and/or
have experience at a fast-paced start-up
Knowledge of SQL, Python, REST APIs, and data transformation technologies is a
plus. This role is expected to be hands-on.
Experience or deep personal interest in the energy efficiency or related
industries is a plus
PMP certification

Required Qualifications:
3-5 years of software integration project experience at a technology company
Track record of success delivering complex, cross-functional projects with
large high-touch enterprise customers, ideally with ARR of $1M+
Experience as the primary point of contact for enterprise customers
Experience working across time zones with globally dispersed customers, teams,
and offshore technical teams
Experience with Agile software development methodologies
Excellent attention to detail
Comfortable creating and tracking project plans, issues and risks, status
reports, and project opens via Wrike, Smartsheets, Jira or other cloud project
management tools
Proven expertise in developing and driving solution development for cloud
based implementations especially in the B2B domain
Excellent track record of designing and delivering system architecture,
implementation and deployment of successful solutions in a customer facing
role with large enterprises
Strong problem solving and analytical skills
Excellent written and verbal communication skills and the ability to explain
complex technical issues clearly to non-technical users
Experience with Google Suite
Problem-solving attitude when it comes to communicating, comprehending, and
propelling resolution of technical issues when working with the customer and
our engineering teams
Excellent time management and prioritization when it comes to multiple
projects
Open and highly collaborative team player
Driven and proactive with a customer first mentality

**Why You Will Love Working at Bidgely**
Perks
We provide the tools you need to execute your role including home office set
up
Discounts on movie tickets, technology, pet insurance and more!
Opportunity to grow with a start up - we offer stock option grants!
Opportunity to work within a passionate team united by the goal of a clean
energy future
Flexible working arrangements**

Benefits
Medical, Dental and Vision Insurance coverage from day one
HSA, FSA and DCFSA plans
Unlimited and Flexible Paid Time Off
Annual wellness stipend
Annual professional development stipend
401(k)
6 Weeks Paid Parental Leave
Access to wellness resources through InsightTimer

Employee Assistance Program (EAP) with support for your whole family
Community service day

**Location**
Remote within the US with up to 10% travel

**Equal Opportunity Statement**
Bidgely is an equal opportunity employer. We respect and seek to empower the
individuals who make up our workforce by supporting the diverse cultures,
perspectives, skills, and experiences therein. Bidgely thrives on the benefits
it brings to our employees, products, and community.

**Interested applicants should apply by following the link
here:<https://app.trinethire.com/companies/134811-bidgely-
inc/jobs/82190-technical-program-manager-remote>**

Bidgely focuses on SaaS, Energy, Clean Energy, Analytics, and Energy
Efficiency. Their company has offices in Silicon Valley and Mountain View.
They have a mid-size team that's between 51-200 employees. To date, Bidgely
has raised $77.8M of funding; their latest round was closed on September 2021.

You can view their website at <http://www.bidgely.com> or find them on
[Facebook](http://www.facebook.com/pages/bidgely/304702546232038) and
[LinkedIn](http://www.linkedin.com/company/1699268).