Assured is on a mission to modernize insurance. Claims processing (i.e. should
we pay this claim?), while often overlooked, is the foundation of the entire
industry. It’s currently highly manual, involving phone calls, faxes, and gut
instinct—costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to
win in a modern, technology-driven world. From self-service claim filing
software to backend fraud detection, we’re the engine that powers claims
processing for some of the largest insurers in the world.
The challenges we face are deep and diverse—from creating digital experiences
that provide comfort and clarity to claimants at their most stressed and
vulnerable to orchestrating large-scale ML-driven decision-making on billions
of dollars of claims payments, life at Assured is dynamic, collaborative, and
rewarding.
We are seeking an experienced **Principal Solutions Architect** to join our
growing team! As a trusted technical leader, you will work at the intersection
of business and technology, partnering with customers, internal teams, and
external stakeholders to design and deliver innovative solutions. Your
expertise will drive the successful implementation of scalable architectures
that solve complex business challenges while maximizing the value of our
products and services.
This role combines technical depth, strategic thinking, and customer focus to
ensure successful delivery of solutions while enabling long-term growth for
our clients and our organization.
### **Key Responsibilities**
🔍 **Solution Design and Architecture**
* Lead the design, development, and delivery of end-to-end technical solutions tailored to customer needs.
* Translate complex business requirements into scalable, maintainable architectures.
* Provide guidance on system integration, cloud adoption, and enterprise architecture best practices.
🤝 **Customer Engagement and Advocacy**
* Serve as a trusted advisor to customers, understanding their business goals and technical challenges.
* Present solutions to both technical and non-technical stakeholders, ensuring alignment and buy-in.
* Act as the "Voice of the Customer" to influence product roadmap and improvements.
🚀 **Technical Leadership**
* Drive innovation by identifying and recommending cutting-edge technologies, tools, and processes.
* Mentor and collaborate with cross-functional teams, including engineering, product, and sales.
* Oversee solution delivery, ensuring projects are executed on time and meet quality standards.
🛠️ **Implementation and Support**
* Provide hands-on technical expertise during pre-sales, implementation, and post-deployment phases.
* Collaborate with engineering teams to resolve complex technical issues, including API integrations and debugging.
* Ensure solutions are scalable, secure, and optimized for performance.
### **Qualifications**
📌 **Experience and Skills**
* Experienced in solutions architecture, technical consulting, or a similar role.
* Deep expertise in system design, cloud architecture (e.g., AWS, Azure, GCP), and enterprise integration.
* Strong technical skills, including experience with APIs, microservices, and data architectures.
* Ability to review and debug code (e.g., JSON, Python, JavaScript, or similar languages).
* Proven track record of managing multi-million-dollar enterprise accounts and delivering exceptional customer outcomes.
🌟 **Soft Skills**
* Excellent communication and presentation skills, with the ability to convey complex technical concepts to diverse audiences.
* Strong problem-solving abilities and a proactive, customer-centric mindset.
* Demonstrated ability to lead cross-functional teams and manage competing priorities in a fast-paced environment.
💻 **Technical Knowledge**
* Experience with modern technologies such as Kubernetes, Docker, serverless architectures, and CI/CD pipelines.
* Familiarity with security best practices and compliance frameworks (e.g., SOC 2, GDPR, HIPAA).
**Benefits:**
🤑 Competitive Compensation: Enjoy a competitive salary and equity package!
🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA
option and minimal out-of-pocket expenses. Certain plans covered 100%.
🦷 Dental Insurance: We protect those pearly whites
👀 Vision Insurance: Everyone can see clearly now at Assured
🌧 Life Insurance: It's on the house! Provided at no cost to you
🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
👶 Family Leave: Maternity and paternity leave options
📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your
income, even if you don't contribute
👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax
flexible spending
**Our Commitment:**
_We are an equal opportunity employer and value diversity at our company. We
do not discriminate on the basis of race, religion, color, national origin,
sex, gender, gender expression, sexual orientation, age, marital status,
veteran status, or disability status. We will ensure that individuals with
disabilities are provided reasonable accommodation to participate in the job
application or interview process, perform essential job functions, and receive
other benefits and privileges of employment. Please contact us to request
accommodation._