We're looking for a **Strategic Account Director** who will manage and grow
our existing customer relationships, during a season of taking many new data
solutions to market. You will successfully own customer expansion for
Antenna’s largest clients by ensuring they are fully leveraging Antenna data
products, and collaborate closely with the Product and Commercial teams to run
pilot programs, gather market input on new products, and move products out of
beta mode. As an early member of the Account management team, you are excited
to build best practices from the ground up and can thrive in dynamic
environments. You will collaborate regularly with Customer Success, Analytics,
Sales, and Product to ensure Antenna is delivering on our promise to
customers. We will rely on you to be an ambassador for the Antenna brand,
educating the market on how Antenna can be a critical input to their business
decisions.
You will report to the VP, Client Services. Antenna is remote-first and
welcomes applicants from anywhere in the United States.
### **What You’ll Do**
* Be the primary account partner for key customers by deeply understanding their business goals and how Antenna data can drive results
* Meet Antenna’s revenue goals by increasing ARR and NRR from our existing customer relationships. You will do this by proactively identifying opportunities, managing a plan to increase customer engagement, and collaborating with a cross-functional team who enables customers to gain value from Antenna data
* Grow relationships with customers using a consultative approach and leverage the full suite of Antenna data use cases. Champion new products ensuring our customers understand the full value proposition of new, unknown Antenna data solutions
* Support a highly coordinated effort of meeting customer needs and collaborating with Product teams on future product improvements
* Work closely with the VP, Client Services to develop strategies for account management at Antenna
### **Who You Are**
* Proven track record of growing complex enterprise customer accounts with six figure contract values through renewals and expansions, and consistently meeting quota targets
* Proven track record of successfully taking new products to market with tight collaboration with cross functional teams in Product. This includes experience in molding beta-stage products to be market-ready, developing creative pricing strategies, and collaborating with technical teams to alter the trajectory of products based on client feedback
* Strong track record in account management roles, especially in high-growth, early-stage startups
* Strong track record of value-based selling and/or using a consultative approach leveraging insights
* Strong track record of collaborating with cross functional teams, like Customer Success and Analytics, to ensure customer engagement
* Experience working effectively with technical and product teams
* Excellent communication skills, especially around a complicated product
* Experience presenting to and influencing key stakeholders at all levels of an organization
* 5-8+ years of relevant experience in consultative sales with a track record of expanding relationships
* Comfortable with change and ambiguity, and energized by high growth environments
* You are fascinated by the new subscriber economy — streaming and the rest — and have developed deep relationships across the ecosystem
### **Compensation**
The expected compensation for this role is an annual on-target earnings of
$170,000 - $270,000. The final compensation will be determined after
evaluating a candidate’s experience, skills, etc.
